Customer Ratings & Reviews

Arthur, in Appliances at your Lady Lake, FL, store, was very helpful in purchasing the dishwasher. I previously had him help me in purchasing a Samsung refrigerator to replace one that I previously had purchased thru him, as well as a washer and dryer. I had no problem having each of the appliances delivered and installed as scheduled. The installers were the same 2 gentlemen for each installation, very personable and remembered me. I returned to Best Buy because of the excellent service I received. Arthur took time to explain thoroughly the various models, was very patient and knowledgeable.

Install went well. The tech was able to work around some unforeseen water valve issues and get the job done. I'm appreciative of that.

Had to call the plumber to get a new water shut-off valve installed under the kitchen sink. Once that was done the install went very smoothly and was completed to our complete satisfaction in a couple of hours. Installer was very knowledgeable and made sure we were happy with the install before he left the residence. Great service.

Love this machine. Excellent cleaning capabilities, extraordinarily quiet. It was a big upgrade from our previous unit, price and quality. We are happy with the purchase.

The guy missed something when he installed my brand new dishwasher. It leaked and I have to call the customer service to schedule an appointment so they can send someone to fix the leak. It happened to be the same guy and he fixed it good this time.

The Thermador dishwasher does an excellent job, It’s so quiet and I’m very happy with this product. It was worth the very long wait time.

Bought a new dishwasher and took advantage of the free install. The installer was very professional and did good work. Had the old one out and new one installed, leveled and working within 40 minutes. Love the new dishwasher

The installer was very professional and timely. You could tell he had experience.

Dishwasher was installed on schedule. Dishwasher had missing gasket (noticed after installers left our house). Not sure if this was missed at factory or not installed on premises. Required return of technician to install gasket. Steam shield was not installed by original installers. It was installed by returning technician.

Delivered on time, installers were neat and professional and explained all functions of the machine including a functional test. The made sure that we were totally satisfied before they left.

machine seems to work ok but the mechanics of operation are not explicit enough. Also cost of installation was higher than expected due to outdated electrical hookup for former dishwasher. Also there was a water valve that has to be replaced. Complete operation for dishwater takes much longer than the one that was removed.

I was amazed by the assistance i received in the store as I made my decision to purchase this Whirlpool dishwasher. Communication was immediate and delivery was timely! The delivery and installation was done on a very professional manner, with constant instruction to be sure I understood my new appliance. Thank you to all! You will see me again!

Install appears to be well done. There were no issues with the installation.

Its the best ever you have to buy or elsa you done

Ignacio from Cruzmen Install, was very professional and thorough with both installation and instruction of new KitchenAid dishwasher.

When i ordered the dishwasher they told me to buy an install kit that was never used. Wasted money.

Geek Squad installers were very thorough - Rudy Anaya and compatriot very knowledgeable. Both performed tests and advised me on ancillary matters related to the performance of the unit. A good experience for a change.

I've worked with these guys last year when I got my fridge, and to my surprise, it was to same tech come to install my dishwasher. 2 words... "Real Deal".... I would pay the extra charge to get it done right anytime.

When we purchased the dishwasher we noted that we needed a two man crew to carry it up to the kitchen. The first delivery try was solo and had to reschedule! The two man team did a very mice job but the dishwasher stopped working after a week. I think that the problem is that the door could not close properly because it was catching on part of the counter. To their credit BB scheduled a very quick re-installation with a NEW unit which has since worked wonderfully.!!!

After 3 fridges delivered, we finally got one not damaged and works great