Customer Ratings & Reviews

The technician was on time and installed the dishwasher in an hour approx.. He explained how to operate it and was knowledgeable about differences with other brands.

Team was very professional and knowledgeable. Did not take very long to install and made sure everything worked before they left.

Installation was seamless. The installer was polite, informative and clean. I could not has asked for any better. I was truly impressed (and I am not easily impressed.

The guys came as scheduled and installed in a timely manor. Cleaned up well. No problems.

First installers messed up the whole thing, but Best Buy got it right bringing back JS Installers!!! They corrected all the mistakes and made everything perfect!! 10+ stars!!!

Worst service I've experienced in decades! I had to change the date and time because there would not be anyone avail. The only time avail for us was after 2:30p. I attempted to change the date and time but had to go through multiple folks. Finally, I was told the new date and time could be accommodated, however, I received a text with an arrival from 7a to 7p. In the end, the delivery arrived at 9:45a and we went thru a lot to get someone there. The install itself was good. I doubt if I will ever order an appliance with installation from Best Buy.

Turns out I needed a longer water line due to my dishwasher placement. Technicians had the correct length with them and installed for a small fee. Brought in new and took out old with no damage to walls or flooring.

The guy who did the installation was fantastic! Polite, fast, neat and a great job. Our counter is a tight fit for dishwashers and he was able to get it to work!

Dan was my sales associate and the technician. Both very professional and courteous. Installation was quick. Installers arrived early which made my day as I was able to get back to work early. Dan was very pleasant to work with and willing to order my dishwasher after explaining the time restraints due to manufacturing being behind due to Covid. I chose to go to Best Buy for all my customers and family members

They came, they saw, they removed, they installed... it was seamless and left us with a perfectly running unit... Who knew "Greeks" could install a dishwasher... :-)

The two service guys were fantastic. They made sure everything was working properly and cleaned up after the install even wearing paper booties due to the snow outside.

The installation had to be rescheduled three times however the Geek Squad made it right and so far the dishwasher works well.

The technician that installed the dishwasher was professional, efficient and friendly. He ensured that the dishwasher worked as expected with no leaks and also cleaned up all packaging after he was finished. Highly recommended!

Great experience. The installation was handled with care and professionalism. They arrived on time; took great care offloading and bringing the appliance in and installed it neatly and efficiently. I’m very pleased.

Dishwasher was installed in a careful and proper manner protecting the counter and cabinet spaces around it from scratching and damage. New dishwasher works like a charm.

My Bosch Dish Washer was installed by a Geek Squad guy. He did a excellent job, and explained what he was doing, and how to operate the washer. I never used Best Buy for a appliance, but will now going forward!

Installed correctly. Removed and took away the old one. Only hiccup was the installer being a few hours later than scheduled. Installer was nice and professional though.

Could not have been more pleased. All promises met. Completely professional.

The Installer was great. He had the machine in place in no time. Having to make a few adjustments, he had absolutely no problem. Plus the young man was pleasant and explained things without giving the impression I was bothering him.

Installer was professional, Courteous. And most importantly on time.