Customer Ratings & Reviews

Technicians were careful, completed the installation quickly.

Crew members are very helpful and understanding, they handled our product well and politely speaking and did their job,without any issues. Thanks

Excellent job. Tech arrived right on time. He was courteous, knowledgeable, professional, neat and VERY careful.

Re-evaluate your third party installers. Best Buy installer for Bosch 300 series would not install the dishwasher stating that the drain hose was too long and that the drain pump was so powerful that it would blow the hose connections apart. This is total nonsense but I did remove 1 of 3 hoses and reinstalled per BB installer instructions. I was instructed to reverse one of the hoses which had a one-way valve hidden in an opaque elbow. So, from that point forward, the dishwasher failed to drain, error code 24. I was able to blow through the hose, unfortunately from the wrong end, so I didn’t suspect the hose which worked fine on a previous dishwasher. I called a warranty repairman from Mr. Appliance, per Bosch approved list, who failed to realize that a one way valve was installed backwards and diagnosed a pump failure. At that point I requested a return of the unit to Best Buy within the 2 week trial period. Best Buy had no available units so I ordered a new Bosch 500 series from Home Depot. I installed the unit which immediately registered a E24 pump drain failure. I called a 3rd repairman from Siano Corporation who correctly diagnosed the problem. I replaced the hose and the 500 series unit is working great. The 300 series unit was returned on 12/10/2021. We weren’t refunded our money from Best Buy until January 12, 2022. The return paperwork was misplaced. I suspect the third party installer who picked the unit up did not file the paperwork. The original installer never filed the unit delivery paperwork. The refund mess was resolved by Sarah, a member of the Huntsville, Best Buy Geek Squad. Kudos to Sarah. She was the only person that dogged the issue to a successful conclusion. The managers did not perform. Promote Sarah. Bosch products are great. Your installer and some Bosch Service repair organizations not so great.

VERY PROFESSIONAL. THEY CLEANED UP UNDER THE OLD DISHWASHER & MADE SURE NO WATER WAS LEFT ON THE FLOOR FROM TAKING THE OLD ONE AWAY. THEY RAN THRU A CYCLE TO MAKE SURE THE NEW ONE WAS WORKING PROPERLY.

Have had it now for a few weeks and it works GREAT. Does what it was designed to do, and gets the dishes clean. The installation was done Very Professionally, and all details were taken care of. No Complaints at all.

I am an avid DIYer and normally install all own stuff. Decided to give Pro a shot this time - very pleasant experience, super clean, quick and very knowledgeable both about product and installing.

The guys who installed my dishwasher were great. I could tell the installer definitely took pride in his work. I did not have the same experience in the past after buying appliances at Home Depot.

This is my fourth dishwasher and I must say the smoothest installation. The plumber was knowledgeable recognized a problem and applied an immediate fix. He was in and out of here in no time.

I had a problem with my first installation and then had the geek squad installers come out. I cannot say enough positive things about the geek squad installation! They understood my problem and helped me right away!

The installation of our Bosch dishwasher was done quickly and professionally despite unorthodox water connection and power outlet locations.

Great job installing. However, he did not have the usual packet containing the User Manual, Warranty info, etc. When I asked for it, he ran out to the truck and said he didn’t have it? I have downloaded the manual from the GE website but he should have had it. Wrote to the Best Buy salesperson but no response.

The guys that came in to do the install did a good job

The contracted company installing it was great and professional, they were not Geek squad. They took care and made sure to clean up any drips and leveled it.

Very professional installation. We had a dishwasher installed and the technician was very friendly and explained the work he was doing.

The men arrived on time. They worked quickly without making a mess or damaging anything. Once dishwasher was installed, they showed us how to use it. They were nice. Clean. Did a good job. Recommend.

Nice dishwasher which was installed well. No complaints so far.

Quiet and sturdy...cleans well.......... . ................

Done professionally and on time. No fuss and no muss.

The installer assigned by Best But was professional and meticulous in his work. I would highly recommend him for any plumbing need.