Customer Ratings & Reviews

The guy called ahead to let me know he was on his way. He used drop clothes to insure no damage was done to my floor. He made sure the dishwasher was working well before he left. I was very pleased.

I give Andrade an 11 out of 10 stars!! It was not the easiest installation (but not his fault). With old plumbing and little space to work in, we still didn't hear a single complaint from Andrade. He was a great mix of professionalism, knowledge and pleasantness...he even took the time to give me a demo --and made sure I understood--before leaving. I tried out the dishwasher that evening and it was perfect. The quality of an installer can make or break the entire buying experience. We hope we can request Andrade when we purchase our next large appliance from Best Buy!

The lead installer did his job fine. Also, if you don't mind chatty servicemen, then Nid is the guy for you.

Our installer was prompt, professional, and engaging. He answered all our questions with a thoughtful, accurate response. The area under the sink is crowded with a cannister and flexible pipes for an RO unit and filtering system which makes for a tight space in which to install the drain pipe and connect to existing plumbing. These conditions didn't hinder his work or the time it took to install. After the install was done he ran the machine through a test wash and showed us how to set up a wash cycle and modify the racks to allow for more space.

Installer was great. Got snowed out the first day and he called me to reschedule. Set a time 2 days later and kept in touch to confirm when he would be here and arrived as promised. Had the unit installed within an hour (would have taken me at least 2-3 and hauled away the old unit with care not to scratch or soil the floors. I've installed 6 or 7 dishwashers in my life and its not the hardest thing to do, but a big enough hassle to me to appreciate not having to do it for this machine. Besides the work, appreciated the confirmation from Best Buy leading up to the install date and the care and communication from the installer once it was in his hands.

The delivery crew were very professional. They were careful not to scratch my wood floors and they didn't get a drop of water on the floor when they removed my old dishwasher. Installation went smoothly.

The disposal of our old dishwasher and installation of the new dishwasher could not have been better! Great, knowledgeable service techs!

I am very happy with my dishwasher. It’s extremely quiet and all my dishes (including pots and pans) are sparkling clean at the end of the systems cycle.

We had Best Buy do our installation and we couldn’t have been happier. They were professional and thorough. Answered all our questions and did a great job. Wish all installations were this good.

Install guys were professional and efficient. Also were actually early for the appointment.

Great looking dishwasher. I love the silverware tray on top. Makes hardly any noise. Great product.

Very happy with installation crew. Two men came, and dishwasher was installed in short order. Crew paid attention to detail and cleaned up afterward.

Installers were were efficient, did a good job & were very nice.

My dishwasher installation was done very smoothly. The workers are very friendly and had job done professionally aned quickly.

The install of my dishwasher was excellent and without incident

Excellent professional service; they were in and out , Quiet wash , love it .

The installer seemed to know his trait. He did not bother us with unnecessary comments or suggestions for any additional purchases. Did his job and left.

Awesome customer service in store, tinley park best buy is the best store that I have found for the customer service help that I got.

Installation of Bosch dishwasher was done on time as scheduled and done efficiently. Crew cleaned everything up after the install

Our technician was the best. Worked real hard to make sure everything worked and we were happy.