Customer Ratings & Reviews

The installation crew was quick, efficient and very knowledgable about both the product and our home hookups.

The first time my dishwasher was delivered was supposed to be between noon and 4 pm. They arrived at 7:30 pm and told me the dishwasher wouldn't fit without remodeling the counter. I picked out a smaller dishwasher, and this time they were on time, but charged me an extra $150 to remove the old dishwasher because I had a new floor put in recently. It involve cutting a few things with a tool and took all of five minutes. I would advise removing the old dishwasher yourself, for that price.

Did not deliver on the first set date, they had to rescheduled. When they delivered, set them up, they brook my electrical box so we lost power for 2 hours until their electrician arrived. It took another hour to get fixed. Dishwasher was hooked up, it was working then a day later I noticed that the bottom portion was not assembled - it is called the kick plate. The delivery people did not leave the said parts. Called Best Buy and was they seem not to know this specific part. It took 5 days for someone to tell me that I h e to contact Kitchenaid to order the parts as the product was still under warranty. It was such a disappointment.

The dishwasher was originally installed about 11 months earlier but since then the whole unit seemed to shift side to side in an unequal manner. The Total Tech person who came was very friendly, professional and immediately diagnosed the issue, i.e. a support bracket had not been attached to the inside of the adjoining cabinet. He reinstalled the unit after adding another bracket and the unit is working fine.

Very professional installation. We had a dishwasher installed and the technician was very friendly and explained the work he was doing.

This is the fifth Samsung dishwasher that I have owned and this is the one I like the best. Cleans everything so well, easy to load, and extremely quiet.

Great job with the dishwasher installation and your professionalism too.

I love the dishwasher but have had problems since day 1. It was installed with a large dent in the side of the door, returned to the store and arranged to have it replaced, the order was lost somehow and no installer showed up on the appointed day. Returned to store and arranged to have the dishwasher replaced, they came and the replacement dishwasher also had a dent in the same place. Returned to the store again and made a 3rd appt. for the dishwasher to be replaced. It is supposed to happen Dec 14, the original dishwasher was installed Oct 26th. I hope this will be the last time I have to go back to the store for this particular item. Everyone at the store has been very nice and very helpful and I love the product itself but very frustrated with the delays.

The guys came on time. We’re very nice & efficient. Love the dishwasher

The installation was prompt and professional. They also kept me informed on installation time to be expected.

Did a great job, old dishwasher was there for twenty years or more.

Charles did an excellent job installing the dishwasher. He explained everything in detail and even recommended ways when using heavy loads of dishes

Dan did a good job installing our Kitchenaide dishwasher.

Our installer took special care with our new dishwasher and was very professional. He instructed me on the use of the dishwsher and had some helpful hints to pass on.

Delivered on time, installers were neat and professional and explained all functions of the machine including a functional test. The made sure that we were totally satisfied before they left.

FAST GOOD JOB KNOWLEDGEABLE, RESPECTFUL, CLEAN WORK, FAST, VERY HAPPY AND PLEASED

I'm happy with the installation, it went smoothly and I love all my new appliances.

Very friendly, knowledgable and professional. Cleaned up afterwards and test ran it.

Pretty happy with this purchase. Cycles are very long. It is very quiet; don’t need any lower decibel ranking.

Kept informed of arrival. On time. Great job with installation and and haul away.