Customer Ratings & Reviews

The installation was flawless, I'll highly recommend!

I got standard dishwasher installation when I purchased a new dishwasher through Best Buy. The Best Buy rep called and told me that standard hookup was included, but there could be an additional charge related to installation of a part for water hammer mitigation which could be $100. This part could be required to bring plumbing up to code. I give Best Buy credit for notifying me of this potential charge in advance, and I was ok paying an additional $100 if needed. When the installers came to my house, they indicated that I would indeed require the water hammer arrestor, and the charge would be $150, more than Best Buy quoted. This payment was required to get the installer to actually install the dishwasher. After seeing what the installation of this ~$15 part entailed, I realized the $150 was an absurdly high charge. It maybe took the installer an extra 10 minutes to install the water hammer arrestor. I was quite disappointed that the installer charged $150 for this part, which was more than the $100 quoted by the Best Buy representative. The installation appears to have been done properly, and we have had no issues with operation of the dishwasher.

Crew members are very helpful and understanding, they handled our product well and politely speaking and did their job,without any issues. Thanks

First, absolutely no issues to complain about. Received text and call that dishwasher delivery was arriving in 20 min. and it was spot on. Install and remove only took about 45 min. Very clean, and no leaks. I'll admit that BB wasn't my top choice for install, but after hearing about install complaints from other friends when using competitor big box home improvement stores, I gave BB a shot. Glad I did, and definitely gained confidence for future installs. Installer also provided quick overall demonstration on using the unit to get started without reading instr.

Efficient, tidy, done in 30 minutes and runs beautifully. I'm so happy with the dishwasher and the men that installed it.

great, makes installation of appliance fast and simple. they took away old appliance as well!

Great dishwasher. Plus other household articles that were filthy from Harvey floods were crystal clean after putting in dishwasher. Silverware came out spotless. No noise at all. Just a great dishwasher..

took two tries, three sets of people and two dishwashers to get this right.

The technician that installed our new dishwasher was extremely efficient, competent, as well as very personable. We are very pleased with our new appliances and would highly recommend purchasing from Best Buy to everyone.

We had to have a previously installed (brand new) dishwasher replaced because it was defective. The same installer did both installations. We appreciated his honesty that the first one was broken and the new one works great.

I couldn't have asked for better delivery and installation professionals. There were issues involved with an open box item, but the installer helped me work with Best Buy to get everything resolved,

The installer did an awesome job with our Bosch 800 series dishwasher. Staff was very courteous and professional. I would gladly have them install future applicances I purchase from Best Buy!

The installer was very polite and professional. There were some minor issues when switching to the new appliance so it took a lot longer than I expected; however, he made sure things were done right rather than quick.

The installers were fast, professional, and knowledgeable. Highly recommended.

GEEK Squad installed my new Bosch dishwasher in a timely fashion. Jesse was my installer and did a good job. He is industrious and courteous. He's done other installs for me and always performs in a professional, responsible and courteous manner. I had some problems with the dishwasher itself that required further tech visits, and am still in the process of getting those problems resolved. But the GEEK Squad has been very responsive and expect to get the problems resolved soon.

My dishwasher installation was done very smoothly. The workers are very friendly and had job done professionally aned quickly.

The first installer was a cheat. He wanted extra money for an additional work that he claimed was required. He said he had to cut some pipes etc and it was a bold face lie . The first company lied about completing the work, never added any notes and got paid for full installation. The woman at the escalation desk was very rude and sided with the installation company The store manager took it upon himself to look into my issue and other another install Guess what - the second installer informed me that it was just a basic installed that last 10 mins Did this thing, cleaned up after himself and made sure it was working. Unlike the first installer, this was an honest dude

Wrong dishwasher was delivered Had my name on it but wrong model number. Installers had taken out old dishwasher so went ahead and installed it and said correct one would be installed ASAP Second installer came with correct dishwasher and saw that first dishwasher hose had been installed so that you could not operate turn table cabinet next to it!! He and his son spent a lot of time making sure it was done properly! Great installers!!!

My installation person, Keith, did an amazing job on my install. He communicated fully of expectations and exhibited excellent customer service when a small problem arose. The dishwasher is solid and performs well

On schedule as promised and the installation was done right.