Customer Ratings & Reviews

The guys who did the delivery were very professional and very helpful. They installed my unit very quickly and they did a great job explaining things to me. I would recommend both of them.

Great job installing! Left everything clean and neat.

Mike done an awesome job, new dishwasher works great so far. Thank you Mike

The father son team were very thorough and spent the time to confirm the job was done right. We would have given them a 5 rating if they had run the drain hose from the dishwasher to the sink along the back cabinet was(as with our previous dishwasher). My wife lost precious storage space due to this issue. If she had noticed this prior to their departure, she would have insisted that they correct this part of the installation.

Very efficient work by the team to get this set up and operating. Would recommend.

Third installation of a dishwasher at this home with Best Buy Geek Squad. This was the best of all 3 by far.

Ryan was our serviceman. Nice, efficient, helpful. Installation and removal was a breeze. He was on time as well.

We have really struggled with our delivery and installation of all of the appliances that we purchased - in excess of $8000. While I feel that Best Buy is doing a great job handling the COVID challenges, the local store handling of the service appointments has made things more difficult. It took 3 attempts to get someone here to complete the job Jared has been excellent ! He is very professional and knowledgeable and also takes the time to talk you through questions. I love my new kitchen, and Jared has made it worth the 10 weeks wait. Highly commended and recommended

They were able to hook it up fairly quickly. Let me know what issues I had and asked if I wanted to have them fix the issue with additional cost. Only downfall was that the additional fix was a little costly but not sure how that compares to other companies.

These guy did a great job installing my new dishwasher. I looked it over and found nothing wrong with the installation. Very quick and painless.

Great customer service, very knowledgeable. Setup was easy and fast. Explained how to operate dishwasher as well.

Two great guys, that took their time and made sure it was put in correctly and worked before leaving. They showed us how to run the dishwasher, and answered many questions that we had.

Folks installing are not just dumping and connecting. They explain, they ask for our input and they try their best to address all concerns we mention. We appreciate that kind of attention to detail. Ron, who installed our dishwasher was very thorough and even went above and beyond by addressing an earlier gas range installation that I was complaining about because he confirmed a gas leak we had. Excellent service!

Crew showed up on time, were very courteous and provided advice and solution to the prior install issues.

Installers showed up on time and did a good job installing the dishwasher.

Unconventional install via basement water inlet and drain went very smoothly.

The gentlemen who installed all four of my appliances were extremely friendly and very professional. They were also exceptionally neat - they even CARRIED my appliances out and did not drag anything across my floors! They even carried my REFRIGERATOR!!!! Gentlemen!!!!! Love the dishwasher, but it does make a vibrating sound during the beginning and a couple other times during the cycle. I'm thinking it's a Samsung issue.....

The team that installed my dishwasher was fast and efficient. The dishwasher was installed very quickly and they gave me some tips on how the new models work since my old one was 10 years old.

Works great and tech explained how to use it. Very happy with the purchase.

Great job very professional. Works beautifully very pleased