Customer Ratings & Reviews

The Best Buy dishwasher installation crew arrived on time, with shoe covers on. Took my old dishwasher and hooked up the new one in about 30 minutes. No leaks. Perfect! Thank you.

The guys who came and installed my dishwasher were wonderful. I would definitely have them come again. They did the job quick and professionally and cleaned up afterwards.

These guys are fantastic and highly skilled and extremely a pleasure having them in my home

The installers were excellent and fast!!! Once installed they ran a quick cycle and confirmed everything was working. No issues.

The technician that installed my new Bosch dishwasher did a great job. I just wish that the logistics at BestBuy was as efficient. I had to call over and over because the first dishwasher was delivered damaged. That began a 2 week quest to get the thing replaced. BestBuy needs to get their act together regarding customer care.

Replacement dishwasher was completed several weeks ago by Innova Appliances. The installer did a GREAT job and the washer works very well.

The crew was right on time and did a great installation job. They charged a lot to bring our miserable kitchen up to date. Without a word, they refunded almost $200 to our credit card.

The installers were on time and nice. The issue I had is the fact that my old dishwasher for some reason had the water line feed from the basement with a 1/2 inch shut off valve that was then by joined to a 1/4 inch line. They said they can’t work on this set up . I have never had an install from Best Buy come and not have an issue. Plastic water line for the fridge has to be changed before they can work on it another issue with the gas dryer as well. Anyway, after being told I have to set up a new install after getting the water line fixed, one of the installers found a water shut off under the sink not being used so that problem solved. They installed and tested it and left. I then noticed water under the sink and found the p trap nut was tightened down so hard it cracked. I had to then replace the p trap. Installation is supposed to be convenient not create work. This is why I gave 3 stars.

Quiet. Easy install. Great for the price. Quick install appt. professional and funny installer.

Team was very flexible in changing installation dates and doing a good job on the installation.

I purchased this dishwasher three weeks ago, great services, very professional and was on time frame.

The install was great! He did a fast and clean job! Much better than what I could do.

The team rolled in then rolled out and left after cleaning up! The unit works well and we have not had any problems.

Professional and made sure all connections were installed properly and free of leaks.

They did an efficient and swift job installing my dishwasher. After they installed it the techs cleaned up and ensured I knew how to operate it. Great experience

The two guys that installed the washing machine were very friendly and they worked fast! Great service and I'm gald that I decided to go with the installation.

They were here for half an hour. Even put in a new airgap (for a reasonable fee). Friendly, clean, efficient.

The dishwasher installation itself was great. When it finally happened. After waiting 3 weeks for the installation, it was a no-show by the installation plumbers, even though Best Buy kept informing us all day that they were coming. Communicating this issue (that the plumbers didn't show) and rescheduling with BestBuy was a NIGHTMARE. Best Buy's phone people were not good, eg, twice scheduling the "haul-away" to precede the installation. Very long phone waits each time I had to call. Waited another 3 weeks for another installation appointment. These plumbers actually showed up and they did a great job. 5 stars for them. 0 stars for Best Buy.

these guys did a great job + they were very knowleable but they did forget to give me the user guide / op manual

The project was completed quickly and easily by the friendly and courteous installers.