Customer Ratings & Reviews

Installation was good, i would give 5 stars except for some insulation/sound deadener is hanging down, this i believe is Whirlpools defect, which is an easy fix

Dishwasher was installed with ease. They installed it better than the original one. It looks so good in my kitchen.

In and out in 30 minutes. Clearly knew what they were doing. Dishwashe works first time and every time

great work on the installation will use again on future appliances

The guy that installed the washer were very helpful and knew exactly what they were doing. They took care not to get the house dirty not to scratch the new wooden floors.

The guy who came by (the first time) was very friendly, but we ended up having to reschedule him to come back because he thought a piece of cabinetry trim needed to be sawed off, but it was just held in with screws. We discovered this right after he left but we couldn't get another appointment for a week. That said, the whole experience was still much better than trying to install it ourselves.

Once again I had to complete the installation of the dishwasher. The dishwasher waste water pipe which comes connected to the dishwasher was to short, so I had to go and buy piping to complete the installation. Best Buy calls this installation of a dishwasher. I call it half a job done.

The free installation (not offered by competitors) was great. On time, very polite, knowledgeable, and quick. Installer showed all features and operation before leaving. DO IT!

The guys worked very fast, and was very respectful of my property. They even installed an outlet for the new dishwasher for me (of course at cost), and it was done very professionally and neatly.

they showed up. on time, installed the dishwasher very quickly and effiecently.

Installers for dishwasher, refrigerator, & stove very professional & polite. Clearly knew what they were doing to install w/out problems. Highly recommend Best Buy!!!!

Gabriel from OTD service was perfect in every way. Professional, knowledgeable, courteous! Communication was excellent, arrived on time and finished up within 30 minutes. Left the area clean. What more could I ask for? Gabriel and OTD to perform all of our deliveries and installations!

The installers were great and they got the job done.

The service provider was here on time and was able to install the dishwasher quickly.

Best Buy did a great job in installing my appliances looks great. Love my Samsung

Geek squad installed our new dish washer.He was very professional,neat ,friendly,helpful and I could go on and on.Most important he took his time to do a really good job.Couldn'ask for more.

Installed. We had an issue with the 1st time they came out. We were told they would fo the whole install without any problems. They were not able to do the necessary plumbing to install the dishwasher. We had to do the plumbing our selves. Then on the 2nd visit they installed the dishwasher. The issue was the bad information from best buy team member. I would still recommend the install but dont expect them to do it all.

Not sure what happened but hoses leaked in the evening when I ran dishwasher for first time. Through no fault of installers we needed to pay additional for electrical work. Best Buy should advise that direct electrical connections are needed for all new appliances. What’s upsetting is that we stressed that we had not purchased a new dishwasher in 22 years. Original GE Profile was an excellent product.

Installation company installed the washer in great time. Much easier to get the installation completed by a contractor than doing it yourself. Great in case any install issues come up.

Can hardly hear the dishwasher running. The only real noise we hear is coming from the drain, not much we can do about that. The dishwasher is awesome tho and we love the 3rd drawer and blue light.