Customer Ratings & Reviews

The guys that installed the dishwasher were nice guys , but seem to be in a huge hurry. The upper rack plastic stoppers on the railing where broken either during installation or shipping. My guess would be installation. The installers where in a huge hurry removing all of the shipping foam and plastic and seem to be struggling. I tried to call Best Buy store about the broken parts and left a message for the manager and never got a return phone call. So I called help line and they wanted to replace the whole dishwasher instead of the 2 $5 parts. Seemed stupid so I called Samsung and the are having a tech come out and replace the broken parts. I found that customer support after my purchase to be terrible and none existent, when it comes to talking to a human at Best Buy that can listen and help. Replacing the whole dishwasher because your install tech is in a hurry, is bad business and inconvenient for me(the customer)! Would be nice to get a phone call from the store. Not the happiest customer. Disappointed!

The team did a great job removing the old dishwasher and installing the new one. It has been working well with no issues for over a year.

Fast friendly and professional. Very knowledgeable about machine features. Very helpful.

The team rolled in then rolled out and left after cleaning up! The unit works well and we have not had any problems.

runs quiet and looks good. Real happy with this item.

Installers arrived as scheduled, were courteous, neat, and competent. Our new dishwasher is working great, so it appears they knew what they were doing! Highly recommended!

it was good and working well. the installation was so quick.

Really good microwave. Consistent heat, door opens and closes smoothly. Looks great, cleans easy. Great buy.

I had to decide between this dishwasher and a much cheaper one, about $150 difference. I ended up getting this great Bosch dishwasher because professional installation was free with purchase. I would have paid the same for the cheaper dishwasher because installation was not included. I got a great deal and really like how the buttons are hidden. The installation guys were also very helpful and answered all of my questions.

Tech installed my dishwasher after 7 pm, so very dark out and street is dark, but he took in the new one and removed the old one. He was friendly, fast and excellent worker, honest, explained everything. He just did not return the new hose hook up that he opened the bag, but did not use it due to needing a longer tubing. I got charged around $40, any chance of a refund?

Geek squad was extremely helpful installing my new dishwasher! We had a little bit of a challenge because it was kind of a tight space, but we made it happen! They were extremely patient and extremely helpful. I would definitely recommend them if you have basic installation needs, although you’ll definitely need to make sure everything is ready, and that you don’t need any extra work done to make it happen.

Very good service, they fix everything in place and looks amazing.

House has open floor plan with Kitchen opening to the living room. I needed a dishwasher that was very quiet. This dishwasher not only cleans great but is so quiet I forget that it is running.

Installers performed well and professionally. Job well done!

The Contractor(s) (2 MEN), WHO PERFORMED THE Dishwasher installation for our Home and Kitchen were EXCELLENT !!! Their KNOWLEDGE AND EXPERIENCE was evident; AND their integrity (their effort to do the best job that they could ) was outstanding !!! GREAT JOB !!! God bless those 2 men and the FIRM that BEST BUY contracts with to do such heavy lifting and installation work !!! Sincerely, Ciro Allentown, Pa.

Left area clean. Made sure dishwasher was level. Gave tips on best choices to run dishwasher economically and get dishes clean.

We purchased this dishwasher to replace an 18 yr old one. It was affordable and dishes are sparkling clean with no residue. Washer is so quiet I have had to look to make sure it is still running.

The guys were on time. Friendly, knowledgeable and worked neatly. They ran the dishwasher through a cycle, checking for any problems or leaks, there were none. Good Job.

Team of two did a great job removing our old dishwasher and installing the new one .

Our dishwasher fit the opening perfectly making it hard to get the done out and also fit the new one in. Our installer did a great job of getting it in properly and working well.