Customer Ratings & Reviews

I love the dishwasher. Delivery and installation was right on time. I am very happy with how quiet it is.

We first ordered from the orange big-box store. The wait for delivery and installation was longer than BB, but we previously had a good experience. They delivered a dented dishwasher to our garage in the dark, took the power cord that came with the unit, and told us that the store sent the wrong power cord so they couldn't install it. We had them pick it up for return and ordered from BB. We had communicative, pleasant, professional installers who were careful, asked us our preferences, and showed us how to work the machine. Couldn't have been better!

The two gentleman who installed our two new appliances did a great job. They checked everything out, explained how things worked, and were respectful of our time. It was easy to schedule the installation.

The installers were on time and nice. The issue I had is the fact that my old dishwasher for some reason had the water line feed from the basement with a 1/2 inch shut off valve that was then by joined to a 1/4 inch line. They said they can’t work on this set up . I have never had an install from Best Buy come and not have an issue. Plastic water line for the fridge has to be changed before they can work on it another issue with the gas dryer as well. Anyway, after being told I have to set up a new install after getting the water line fixed, one of the installers found a water shut off under the sink not being used so that problem solved. They installed and tested it and left. I then noticed water under the sink and found the p trap nut was tightened down so hard it cracked. I had to then replace the p trap. Installation is supposed to be convenient not create work. This is why I gave 3 stars.

Very fast and efficient. Works great. Very pleased.

This part is necessary for the dishwasher to work. When installed correctly it works great.

Install was smooth, on time and quickly accomplished. The dishwasher was unpacked before bringing into the kitchen. The old one was removed and hauled away. Install required a longer than 6 foot drain run which the installers took care of. They installed, checked to ensure washer was hooked up, power avail and the unit turned on.

Great installation would highly recommend They had a faster installation turn around time than other companies.

Everything was wonderful. Installer Did a great job

They took out the old dishwasher and installed the new one using new parts and tested it for leaks then explained the operation and warranty.

We have to say that our dishwasher installer was a true pro! We previously had a different service repair guy with 40+ years experience complain to us that he couldn't remove the old dishwasher to see if it could be repaired. No such thing this time! This BestBuy affiliated installer was the best! Came right in and removed the old dishwasher like it was nothing. He was pleasant, but no-nonsense, hard worker that didn't waste time. He was careful with everything, thoroughly cleaned up after himself, and even offered some sound advice/suggestions about another appliance issue he noticed while here. I'd hire this guy in a heartbeat to do any of our appliance installs!

Guys were nice and knowledgeable but unfortunately they admittedly cut the water line and we had to go to Lowes and buy another water line before they could finish the installation. We felt that was not our responsibility but wanted to get the install finished.

The delivery and set up service plus free removal was exceptional. They were efficient.

Quick, no fuss install. Came on time. Finished quickly.

These guy came out of Virginia to install the KitchenAid dishwasher. They were professional and examined every part of the dishwasher both cosmetically and mechanically. Found a bad cosmetic defect in control panel which will require replacement the also found a minor mechanical defect in one of the rolling shelves which they were able to repair on site. I should note that we ordered this appliance on July 20 and Best Buy changed the delivery a total of 5 times so far. Final delivery date seems to be October 30 right now.

A crew of 3 delivered the dishwasher and efficiently removed the old machine. The lead installer had 30 years experience and it showed. Confident it was done right.

Satisfied with the whole installation. Works great.

Showed up on time and provided a quick demo on use.

The 2 guys who came to install my new dishwasher were on time, courteous and professional. They removed my old dishwasher & installed the new within 30 minutes. Perfect!

The installers arrived in a very timely manner. They did an awesome job installing my dishwasher. They took their time and explained features of the dishwasher.