Customer Ratings & Reviews

Worst service I've experienced in decades! I had to change the date and time because there would not be anyone avail. The only time avail for us was after 2:30p. I attempted to change the date and time but had to go through multiple folks. Finally, I was told the new date and time could be accommodated, however, I received a text with an arrival from 7a to 7p. In the end, the delivery arrived at 9:45a and we went thru a lot to get someone there. The install itself was good. I doubt if I will ever order an appliance with installation from Best Buy.

Good product overall. The drying needs improvement.

The install crew successfully hooked up the dishwasher, and it worked for 3-4 runs, but then the water stopped filling and there was a grinding noise inside the unit. I'm not sure if it was an Install Issue or a Defective Product, but Best Buy sent a new unit out to my house right away - good customer service! Hope this one works well now!

A professional job very knowledgeable team ! Both installers took time to explain what they were doing . They also explained how to operate the dishwasher .

The install team was fast, thorough and courteous - very pleased with how they removed our old dishwasher and installed the new one.

Good job by the installers. They knew what they were doing. They also wre very careful not to damage anything else during the installation.

Your Crew did a great job. Did exactly what we needed. They were very knowledgeable.

Installer recessed our replacement DW and said they had no alternative but after talking to the mfg. my husband and I were able to re-install flush with our cabinetry. So we are very disappointed that the installers misled us and charged us extra for the privilege. We were also charged an extra $200 for a replacement valve that was not noticeably leaking before their arrival. Will not use BestBuy again for appliance purchase & installation.

The insulation was performed on time and very professional. He did it all by himself, I was impressed.

The guys were late but they did a great job installing our dishwasher

After the first dishwasher arrived damaged the installation crew was excited to return. They were professional, helpful and efficient in their work.

I found them to be friendly and helpful. They took great care in making sure not to damage anything. He also made sure it was working right.

The delivery and installation guys were knowledgeable, very competent, courteous and efficient. They left no mess when they left. They were also timely and called when we were their next stop. They explained operation of the dishwasher and the extra parts that were not needed for our installation. They also made sure the dishwasher was working correctly. I was very satisfied with the delivery and installation. It was a very good experience

I was kinda skeptical about having Best Buy install the dishwasher for us. When we go into the store and ask questions most of the employees don't really have any knowledge to help. This was definitely not the case with the gentleman that installed. He was awesome! Came on time, installed, and even educated us on how to work it plus tips on how to maintenance the machine. Our dog even liked him, which is crazy cause she barks at everyone. I'd definitely go through best buy again if this is the kind of service they offer!

Installation went great. Installers were very knowledgeable and knew exactly what they were doing.

The Geek Squad installer was professional and informative.

Install was smooth and quick. Happy with the service

Installation made the process a breeze. Installer showed up, removed existing dishwasher and j stalled new dishwasher while explaining how it worked.

Installation was perfect - they came on time & did a great job - dishwasher is perfect I love it - would highly recommend it

Dishwasher installation went very well. No issues with the guys.