Customer Ratings & Reviews

As a Brit with too limited knowledge of US plumbing and electrics, this was always going to be contracted out to a tradesman. It came down to pricey installation costs -v- the convenience of installation on delivery day. If you're a local, I suspect a local plumber could do it for half the price BestBuy charge.

The installation crew arrived on scheudule with all tools & equipmwnt necessary for any updates needed. They were professional & courteous, & kept me informed of any issues. The 3 appliances were completed as requested & esch appliance was tested for priper operation. Very satisfied!

There were two gentleman dispatched and they did an excellent job both with installation and demonstrating the various features of the machine.

We are typically the DIY type of family, but opted to have our new dishwasher installed by Best Buy to save time and effort. The installation team was nice and worked quickly. The only negative was that one of the base screws came off about two weeks after installation, but it screwed back easy enough. Thanks!

Done as ordered. It's hooked up. It works. ------------------///

The installation was perfect. The installer was very professional, friendly and courteous. Did a great job cleaning up afterward also.

The guys did a great job-- genuine experts! Explained everything very well.

They called before arriving, installed the dishwasher quickly and removed all packaging and old dishwasher.

The lads doing this were fantastic. Scheduling a bit goofy but with the pandemic I sort of expect that. The crews came and made sure the new one would fit first, then called the guy downstairs on the truck to unpack the new one while they pulled out the old one. Crew downstairs brought up the new one and took out the old one while the other guys installed the new one. Nice job, all looks good. Courteous and professional Job Well DOne

Installation was perfect. Kenneth Nieves was very efficient and good natured.

The 2 member crew were prompt efficient and knew exactly what to do and had no difficulty in the installation, they were very informative. .

The young man they sent knew his stuff it didn’t take very long and he was so polite

Installing was quick once they arrived. Changed our appointment time twice. Install was free, but they said we needed a new over flow part replaced. We have a fairly new home, don’t think we needed it. It was a $135.00 extra. So that was probably about the charge for install. Be careful with hidden charges.

The guys came and install my new dishwasher. They did a great job. They said we needed an air gap so the guy went and bought it and installed it.

highly recommend this service too. sometimes, it depends on the team that arrives. we got 2 installations and the first time team was a 4Star, the second time team (shifted the piping holes in wood to allow dishwasher to go fully in and gave it a much better look) to align with the granite/the stainless edge blending.

My husband was home for the install and said our guy was highly professional and went the extra mile to make things right!

These fellow who installed the washer was most courteous, very particular about the install and quite knowledgable about the dishwasher.

Our installer not only worked efficiently but he knew the machine to get us off to a good start with all it's features.

It was great service. Technicians came in. Installed and removed the old appliance quite quickly and without much fuss. I did struggle with changes on schedule and availability of my original purchase.

This was the 3rd time for the company that BestBuy contracts with to handle installations to come out to my house - It was frustrating for me not to see the installation done right the first time - BestBuy needs to make these companies more accountable for their work.