Customer Ratings & Reviews

We had all four appliances replaced at the same time by the same installer. The dishwasher was done very well. No leaks, worked when he left and was level. Other appliances...not so much!

Mr. Kim was exceptional. I would recommend him to anyone I knew! He was in and out with our dishwasher install and removal in under an hour!

The installation process was smooth and professional from start to finish. The installers arrived on time, were polite, and worked efficiently. They handled everything with care and made sure the dishwasher was installed correctly and functioning before they left. They also took the time to walk me through the basics and answered all my questions. Everything was cleaned up afterward, and they made the whole process stress-free. Great experience overall!

The installers did a fantastic job (Best Buy Partner Innovative Freight Systems). Professional, helpful and friendly. I was impressed with how meticulous they were when they were lining up and ensuring the dishwasher was level.

I recently had the pleasure of using BestBuy Installation Services, and I must say, they were truly outstanding. Here’s why their service stood out: • Efficiency: The installation team was incredibly efficient. They arrived on time, well-prepared, and got to work promptly. • Expertise: The technicians demonstrated a high level of expertise in their work. They handled the installation with precision and professionalism, ensuring everything was done correctly. • Attention to Detail: The team paid meticulous attention to detail, ensuring that the installation was not only functional but also aesthetically pleasing. • Clean-Up: After the job was completed, they left the area spotless. No mess or clutter to deal with. • Friendly and Helpful: Throughout the process, the team was friendly and ready to answer any questions. They even offered some valuable tips related to the installation. In summary, BestBuy Installation Services exceeded my expectations. Their professionalism, efficiency, and attention to detail make them a top choice for any installation needs. Highly recommended for their outstanding service!

The BestBuy installation team arrived on time and installed my new dishwasher quickly and professionally. They explained the process and cleaned up all the boxes before they left. I would highly recommend them.

Installation of dishwasher was efficient and speedy. Arrived on time and had it installed and doing a test run within about 30 minutes! And no problems since it was installed last month.

We purchased a Bosch dishwasher and had it installed by Best Buy contractors, Bosch dishwashers require a special junction box for the electrical hard wire connection. (other diswashers and including our 19 year old Bosch dishwasher connect the electrical wire directly to the dishwasher.) The installers failed to tighten the electrical wires connection in the junction box which caused the wires to arc, smoke and burn the walls of the junction box. after only 4 cycles of running the dishwasher and smelling smoke we contacted Best Buy and they sent out a new replacement dishwasher and new electric junction box. 2nd installation went very quick and new dishwasher is working perfectly. not sure if electrical issues damaged first dishwasher, but replaceing it with new one right away was great customer service by Best Buy. no charges were made for the replacement.

A very professional team of installers arrived on time and I was impressed with the knowledge and skill the main installer had. I have installed 2 of my own in the past and it took me at least two hours each time. This installer had the old one out and the new one working in about 20 minutes. Worked perfectly, immediately. I learned that the installation fee is always the best option from watching the ease and speed this team was able to do it.

Bought this dishwaser to replace an old one and I just love it so much.its so quiet,I just cant believe how quiet it is. Love the dark grey inside, works great.easy to use and lots of space.

The installation was done quickly. The only problem was I purchased the dishwasher because my old one did not drain out anymore. But when the installers left they told me the new one would not drain either. It seems there is a set of tubes under the sink that needed to be changed before it would drain. Why wasn't that included in the installation?

It's a great dishwasher...super quiet...does a great job. No complaints. The installation itself was good. The problem was getting to that point! Bought a whole kitchen of appliances and getting delivery and installed coordinated was a nightmare! They are not equipped to do it the same day.....so if you want them to install you gotta take two days off work...one for deliveryand one for installation. That's not great customer service in my book. It's a good product. The installation was good, but they just don't have the flow worked out to make it happen with ease for the customer. I would hesitate to overly recommend this frustration to a friend. I had 3 delivery dates set trying to work this out.

The team that installed my new Bosch dishwasher did an outstanding job. They arrived on time, worked efficiently, and were extremely careful not to damage my floors or surrounding cabinetry. They removed the old dishwasher, completed the installation neatly, and cleaned up thoroughly afterward. They also took the time to walk me through the features and operation of the new appliance. Their professionalism and attention to detail were top-notch. I couldn’t have asked for a better experience.

We were looking for a quiet dishwasher, and this one turned out to be even quieter than expected. It cleans effectively everywhere in the machine, so we're not having to obsess over loading methods. It has both simple front controls, so it isn't necessary to use the app, but the app offers additional control if you want it, and also gives a estimated time of completion that so far has been spot on.

This Kitchenaid dishwasher is awesome. First, it is extremely quiet, cleans everything perfectly and the third rack is amazing. I can fit so much more item in this dishwasher, partly because of the third rack. The middle rack is adjustable and there are tines to hold a wine glass in place. The silverware basket is enormous and I like that you have two different ways to load the flatware. Highly recommend. m

Team of two, worked in complete unison, and the installation was quick and exceptionally smooth. They brought their own masks and shoe covers and made sure I understood the dishwasher settings. The original window of arrival was narrowed the day before to 3 hours and again to 2 hours the morning of delivery. The installers called 20 minutes before they showed up to let me know they were on their way. They were great.

This Maytag model is efficient, and quiet. It is very well-built with stainless steel tub. It looks elegant with no fancy gadgets. The control panel is simple and very functional. I asked BestBuy to install it for me. The total cost of this dishwasher and installation was about $900. Mr. Chaz from Best Buy installed the new dishwasher and removed the old one. He was very professional and courteous. The service was prompt and without any problems. He contacted me the following day to make sure if I had any questions.

We purchased an LG dishwasher and are extremely happy with it. It is very quiet and works well. However it is not smudge proof and does leave a lot of fingerprints which is somewhat annoying. The one thing that we were unhappy with was the installation of our dishwasher. The man that installed the dishwasher left a puddle of water under our sink and scratched our hardwood floor while pushing the dishwasher in its current place.

Installers were thorough in their installation of the dishwasher. Leveled it and checked for leaks and for proper operation.

The install service for my dishwasher was excellent. They set the appointment several weeks in advance, called me to confirm prior to coming out to the house to install 24 hrs. ahead as promised. I had given them the wrong house number (it's for a rental property) and I asked them to correct it. That was somewhat a lengthy process, transferred to another person, the process took 20 minutes. I was told the installer would call me 30 min ahead of time to confirm they were on their way the next day. He did call and he did NOT have the change of address so I told him the correct house number and he met me about 20 minutes later. Very nice young man, did a great job installing, and hauling away the old dishwasher. He did not re-install the PVC elbow pipe quite snug enough and I had a slight mess to clean up later under the sink. I was cleaning paint brushes in the sink so I know it occurred after he left. I was able to re-seat the pipe with the seals I had so no big deal. I was really running the water hard in the sink so I don't totally blame him for not seeing the problem unless he's supposed to turn the water on full blast. He did demonstrate the dishwasher before he left and pointed out no leaking. I would use the service again; but I would turn the water on all the way and let it run for a few minutes before signing off on it. Otherwise 5 Star Service.