Customer Ratings & Reviews

We didn't even realize that Geek Squad installed appliances. They did a great job installing our new dishwasher. The technician called us twice to keep us up to date with his arrival time. Both of them were very friendly. They paid close attention to clean up the mess that they made. We felt that they went above and beyond to ensure that our installation was done the right away. They spent time to make sure that we understood how to operate our dishwasher as well. Start to finish we had an excellent experience.

The installer was obviously a new hire, but was well trained and did a great job, unfortunately for him, his truck was not properly stocked and his boss had to come from Bowling Green with the part. So a 30 minute install was a 2 hour install. I was pleased with their professionalism and the quality of work they did.

Uninstalled and removed efficiently and with minimal mess:)

These guys where quick and efficient. Very professional and clean up after themselves.

On the initial installation, the installer laid the dishwasher on its side. This caused water to leak into the basin, which set off and alarm that required all power shut off to the dishwasher. The manual tells you to turn off the breaker. Then we called to have the installer come back, I was transferred to about 4-5 different people, It was very frustrating, especially when you must repeat the same information to each one, name phone#, etc... Then we were told the earliest they could come out was 2 weeks. I wanted it out of my house at that point. The saving grace received a call the next morning asking if they could come out then and take care of the problem. They did and we have had no further problems. The Take-Away, make sure it runs a full cycle before they leave or get the delivery persons phone number and make sure you can call him back within the first day of delivery, and never lay a dishwasher on its side.

We had a number of new appliances installed at once. Installation was quick and looks good. Appliance functions as expected.

professional installation. Very happy. Did only bring one guy to do install and needed two. Had to come back for a second delivery!

Great job,professionals on time explained and showed how important to install items

Derrick who installed our Bosch dishwasher was very knowledgeable and showed me the problems with my pipes and what he needed to do in order for my dishwasher installation to proceed. Derrick was very professional. Thank you Derrick. My dishwasher is working great.

The installers called to let us know they’d be arriving early and we were thrilled about that. They were very friendly and professional and we were happy with the work they did installing it. Two thumbs up!

The technician arrived on time and keep everything in working order before he departed. He is very fluent in his work and even step above and beyond to advised me that the smells of bad odor from my old dish washer was caused by the discharging water hose. I would recommend him to any installation works. Thank you Best Buy for setting him up to work inside of my home. He is an asset to y’all.

The person was very profesional and fast i the installation of my new dishwasher.

Great job with the installation, easy fast process.

Good value good value good value good value good value

I got side-eye from my father (who lives with us) when I said that I had bought a new dishwasher AND scheduled the installation for the day before Thanksgiving. There was no turning back. The old appliance had died and we had a big crowd for the holiday. I was fine with the installation the day before the event as long as it went OK... and it did! The guys were prompt, professional, and very efficient. Probably the best experience with an appliance service call I've ever had.

I let Best Buy install everything. My wife works from home so there is never any issues with scheduling. They take all the packaging and the old appliances with them so no need to go to the dump. They're clean and quick wouldnt change a thing.

Quick and professional. Installer took care to wear a mask and keep the house clean.

Shout out to Jordan, Nick & Jason of Precision Appliance Installation. Jordan is a pro and knows what he is doing. Nick & Jason are great helpers and made sure I got all my paperwork and cleaned my product after install. Called me ahead of their arrival, punctual, polite, answered all of my lame questions :-) and cleaned up. Great work guys. Really appreciate your service.

They knew exactly what to do and got the job done quickly.

The 2 young men that installed our dishwasher were very fast & knowledgeable. We were very impressed. Very nice too. No job was too hard for them. They had to snake the supply lines thru a few cabinets.