Customer Ratings & Reviews

It was a crew in training by a suoervisor that came out - and they did an excellent job. They uninstalled and hauled away our old dishwasher and installed the new one very quickly. Outstanding care was taken to ensure the unit was installed carefully without damage. They leveled the unit and made sure it was functioning properly - then I was instructed on how to use the dishwasher before they wiped the entire unit down and disinfected it.

The installers were professional and did a treat job. No fuss or complaints, like the H.D. installers. My installation was suspended and item returned because of them. Best buy installers were diligent and super nice. They had no issues installing my new dishwasher. I would ask for them if needed. Because of this excellent service, I am now a Best Buy fan for home appliances. Sorry H.D. you just lost a great customer.

A bit of a problem. It couldn't be installed during the first visit of the installer since he did not have time enough to redo the plumbing necessary. Re-scheduled for a week later. There was a snow storm and he called and asked if he could reschedule for 4 days later. He said he would give me a bit off on the price of installation. I said fine. He called on that day late in the afternoon and asked if I wanted him still to come that day. Installation would take a while, so would I prefer that he come first thing the next day. I agreed to it. The installation was fine. I still need the electrical work done. I did get a break on the cost of the installation, so I am satisfied. The dishwasher is working well.

We had a slight issue fitting it that may have caused an issue with the drain line (not his fault), but he took the time to find a solution and make sure it worked before leaving.

Have always had Kitchenaid dishwashers and this one is no disappointment. It is quiet, efficient, and holds everything I use on a daily basis.

The installer came on time, and was focused on installing my dishwasher without any interruptions. He took his time making sure that all connections were secure, meaning no leakage. He made sure the dishwasher was level also, that's a plus for me. After installation, he made sure the dishwasher worked on different cycles. He even answered some questions I had about the dishwasher. I liked the fact that he gave the installation his fully undivided attention. Meaning he was not trying to finish fast to go to his next customer. Great job !!!

Again a huge thanks to the install team for a quick install of a dishwasher and ensuring that everything fit & worked properly.

Selling points - smooth ball bearing racks gives effortless glide to rack's pull and push (also denotes a quality product), most metal vs. plastic construction compared to other brands, stainless steel tub, adjustable 2nd rack, lots of holes (40ish) on the wash blades and back of washer for forced water to reach and clean items, sanitation super hot cycle, heated coil drying vs. air circulation drying (not needing a towel to constantly wipe remaining droplets of water), great rep - one of the "lowest % repaired" brands on the market, smooth hidden cycle panel (easier to wipe clean with cloth) vs. button cycle panel (when wiping down counters crumbs and crud can easily fall into the button crevices-must use toothpick to constantly keep clean), no 3rd rack - they don't really clean the front and back of items well (see small wash blade on top of dishwasher and 3rd rack does not have the open design as the other 2 racks for water to easily reach items to clean), also the 3rd rack usually prevents placing tall glasss and plates from being placed in 2nd rack or have to constantly adjust rack, shorter normal wash times than competitors, in the average quiet range. Overall, I felt I got the very most "bang for my buck" in the mid range price of dishwashers. Pay too little and it's cheap junk. Pay for all the "bells & whistles" that end up not being used and more chances for things to short circuit and break. For the Best Deal - buy around a holiday time when deeper discounts are offered or ask to match a competitor's price, brands sometimes offer free installation or rebates (see brand website), store may offer free delivery if certain price point is met, sign up for or use Best Buy credit card for additional reward points or "free" no finance fee extended initerest payment periods. Some of the Bosch had very good reviews, but their construction (racks in particular) seemed inferior and they did not offer a heated coil drying cycle. I spent a lot of time and effort making a decision before choosing this Kitchenaid. I hope my opinion will help in finding the best dishwasher for you. PS I don't care for their new industrial modern handle - wish they offered a choice and that's why I bought the older model. I like the towel rack handle to keep a little cloth handy to wipe away any water or finger prints.

Excellent install experience! Extremely professional installation team, had old appliance out and new one installed in very short order. Took the time to securely anchor product, even installing additional bracing, and leak tested appliance and hook-up at water valve. Very impressed with installers!

Even though almost all dishwashers are supposed to fit in a slot that is 24 inches wide and 24 inches deep, we held our breath when buying a new one. I had measured the width of the unit in the store, and it seemed we had about 1/8 inch to spare. No problem. The unit fit, and the installation was relatively quick and tidy. The installer took the old unit away with no damage to the floor, door, etc. We.ve run it about a dozen times, and there is no indication of excessive vibration or noise. It's nice to deal with a pro.

So far so good the dishwasher is quiet , leaking and work perfect.

These Best Buy contractors were some of the most efficient installers I have come across. They were extremely polite and highly professional and competent. I barely knew when they were leaving, they were so fast and quiet. They did an excellent job

Love our new dishwasher! Best Buy delivery and installation was awesome! They came when scheduled and provided a specific time that morning.

The guys who installed our new KitchenAid dishwasher were fast, efficient and professional. Very happy with installation!

the crew was on time and did a great job! Did a great job making sure no debris was left behind and the washer worked

I am always a bit nervous with appliance installation that the technician does a great job. Sometimes it feels like certain technicians are rushing to get to the last appointment as quickly as they can. With our dishwasher installation, this was not the case! Super happy with the team that came out and complete the work. They were respectful, took their time, were extremely careful with the belonging in the house, and did not feel rushed at all. I wish I could have this team for every single installation! Super thankful for them!

My installer arrived with his son to help out and they did a great job! I have absolutely no complaint. They both knew what they were doing and installed it quickly and correctly the first time. The father gave me a quick run down on how to run it, although I read the manual after they left and everything he said checked out. It has been running flawlessly ever since! I have a stove coming soon and I really hope they come out.

The install team showed up whithin the time frame. They were fast, friendly, and efficient. They made sure there were no leaks and that the dishwasher worked. They also showed me how everything worked. They also took the old dishwasher and left their phone number just in case I had any issues.

I thought I reviewed the installation previously, but, I'll do it again. Installation was done on time. The men were nearly dressed and efficient. Numerous notices were sent zeroing in on the time, as the window grew closer. They cleaned up after themselves. Removal and installation went smoothly. No time was wasted. They gave me a brief overview of my model/machine and hit the highlights on running my new machine.

Our installers were truly amazing. They called ahead and let us know when to expect them. When they arrived, they came in, they hauled the old appliance out, and installed the new one promptly and with care. They were courteous and wonderful, and we will absolutely use installation services again.