Customer Ratings & Reviews

Installation was great and fast. Very professional work

Installation was great and precise, didn't make any mess either.

Quick and professional installation. After several uses have had no issues.

Dishwasher already installed, racks needed ch aged as they were faulty. A little disappointed that they were left this way after the first and second appt. But happy with product now.

Very professional installation from BEST BUY they were AWSUMN, courtious,and helpful. Best from anywhere!

Technicians were knowledgeable and quick and friendly

The installer knew what he was doing, but he didn't measure before the install, and therefore, had to essentially install the dishwasher twice. He had to pull the new washer back out, remove the 6' cord and reinstall a longer cord (from my old washer). It works, though, so it wasn't a major issue.

Installed new fridge, dishwasher, oven, and microwave very quickly and efficiently

Excellent. Fast and friendly and knowledgeable. Couldn’t have been better.

Got free installation with my dishwasher. The man that came was nice enough, but, of course, nothing we already had was right and he had to change it. Our free installation cost us $500 in addition to the price of the dishwasher. OUCH! Wanted to have Best Buy installers do the installation. Would I do it again?????

Very pleased with the installation. Arrived promptly at the set time. Quick, efficient and knowledgeable installers. Very careful and capable. No worries if you order appliances from Best Buy.

Install and haul away was about 90 minutes for dishwasher since need to remove replace the hookups. Technician was very careful with the wood floors and checked measurements to ensure will fit and leveling.

I’ve bought a lot of appliances in my lifetime (from other places, not Best Buy), and I’ve only had average experiences with installers. Usually they come drop it off, hand you paperwork and leave. This was an amazing experience, compared to that. It was obvious Paul knew what he was doing, and he even took the time to go over our dishwasher afterwards. My husband and I were extremely impressed! Honestly, I may never purchase an appliance from anyone else now!

They installed my dishwasher and it works great. Good job

I will preface this by saying that the team that came out and did the actual installation was fantastic, no complaints there. My issue is with Best Buy's scheduling of the install and handling of an issue. The install was scheduled for Friday, 1/15. After taking the day off work, clearing a path for the installers and preparing the kitchen for installation, Best Buy customer service called me at 8am on the day of installation to cancel. I was told though that they could do it Saturday, 1/16 instead. I was annoyed, but since it was next day, I could live with it. The next day, at 8:20am, a truck arrived in my driveway with the new dishwasher, however, this turned out to be a DELIVERY ONLY. So not only do I get canceled on the original date, lied to about it being done the next day instead, now I have to store a dishwasher at my house with no known date of installation. Didn't figure out a new install date until the following Monday. When the new install day finally arrived, Best Buy's "haul away service" called me first thing in the morning asking if they could come pick up the old one yet, AND, if we could possibly haul it out to the driveway for them. (Are you kidding me!?!?) The dishwasher was installed later that day and the plumber who installed it did haul the old one away. Again, the actual plumber who installed it was fantastic! Best Buy charged me $159.99 for installation (plus an additional $30 for needed parts) and $25 for haul-away. Best Buy should be ashamed and embarrassed for the "service" they provided. The right hand doesn't know what the left is doing.

They weren't able to install because of items that needed to be done. Left Dishwasher as requested. Refunded install amount. I installed myself.

this item worked well the technicians used it for my new dishwasher

The tech that came over was great. They installed the dish washer and made sure that everything was working before leaving

On time, clean, quick. Excellent pre-install communication and notifications

It is a great product. The installer was on time and very efficient. No probolems.