Customer Ratings & Reviews

Great service tech, did a good job and cleaned up his mess

The two gentlemen that installed my dishwasher were great and professional. Easy and quick and no issues.

Excellent job!! Fast and efficient. Very professional guys.

The installer was courteous, quick and explained the workings of the dishwasher. Was a good experience.

Great installation. Technician was fast, clean, and knowledgeable. He provide a nice overview of the new appliance, answered all my questions and gave a demo of things that were new to me.

Product is overall good but Best Buy in Champaign is not properly equipped to sell appliances. I filed a claim with Sedgwick, Best Buy’s insurance company whenever there’s damages to your property and haven’t had a resolution to my issue. They usually hire a 3rd party to do installations and they don’t do the best job.

Installers did a fine job with a tricky install, no issues.

Great product. Needed it quickly, came in fast, and works well.

The installers new exactly what to do. Ours was not an easy fit and they made it look easy.

Great one. My first time, I used it. I like it. Excellent

Works wonderful very pleased. Recommended to anyone who needs it.

Delivery crew very respectful, efficient and speedy.

Installed good and looks good. Got it in there right and strong

Installation crew always wore masks and they were efficient and did a very good install. My complaint is that the install date was too far out in time (2 weeks). I would not wait this long again for a dishwasher install.

Love this dishwasher and truly love the excellent service of Best Buy.

The installation went very well. The installer was prompt, and offered quality installation.

I was expected the Geek Squad to come over to install my Bosch dishwasher, but a third party was contracted by BB. The guy kept making excuses why he couldn't install the dishwasher i.e. the water shutoff below the sink was jammed, so we then found the main in the basement but he kept acting like it was wasting time. Finally after putting some pressure on his, he finally completed the job. He then in the end was like "oh, guess it wasn't an issue after all, shutting the main in the basement did the trick." Anyway, he did what he was supposed to but the annoyance was that he was kind of making excuses and kept saying that he needed to call his "manager" to assess what to do. Seriously? I wish BB would just send the geek squad and not third party contractors.

Our installer was prompt, professional, and pleasant. Wonderful service

The delivery installers were professional, knowledgeable, courteous and respectful. I was pleasantly surprised and very proud that Best Buy uses this company.

Best Buy did a great job in installing my appliances looks great. Love my Samsung