Customer Ratings & Reviews

Technicians brought a new dishwasher with instructions to haul the old dishwasher and complete installation of the new one. Payments were complete for the services. No installation was done during 1st appointment; basically they said some plumbing needed done with no specifics, they just left and did not haul the old dishwasher. They asked of me to reschedule a 2nd appointment for installation without specifics what was needed. I did a 2nd reschedule and this time the technician said a drainage pipe at the back of the old dishwasher needed relocated for the new dishwasher to fit. I requested for them to haul the old dishwasher so the plumber has room to work on the drainage pipe but they refused. I contracted a local plumber who came and said no relocating of the drainage pipe was necessary and that the new dishwasher was actually an inch shorter than the old one and fit perfectly. I wondered how Bestbuy technicians were determining the new dishwasher won't fit in the space without removing the old one first and do some measurements; pathetic There

Easy install experience. Installers were on time, courteous, knowledgeable, respect for our property and helpful. They made sure that we knew how to operated our new dishwasher before they left. Asked if we had any questions.

Quick and professional. Was worth the price to not have install it myself.

The technician that came out for the installation was on time and very professional. He was through at explaining what he was doing and how the dishwasher works. A very professional and personal experience.

Our installation tech came when he was scheduled and finished on time. We love our new Bosch Dishwasher.

They were quicker and efficient. Couldn’t ask for more. Did a great job.

Installed good and looks good. Got it in there right and strong

The employees that attended me were super nice and helpful in helping find what I needed and they resolved my debt. 100% helpful thank you best buy!!

Technician arrived promptly...installation was quick..

Very pleased with the dishwasher. Fits a lot, great features, and sturdy.

The technician that installed the dishwasher were very knowledgeable, professional, and curious.

Great product. Needed it quickly, came in fast, and works well.

The guys who installed our appliances did a nice job. Their work was clean and they were friendly and professional.

Upon installation, we had a piece of the underlayment crack off 1 day after install. After review, we had found out that our service technician responsible for installing our unit was aware of the fact that the unit had a crack already in it and STILL PROCEEDED TO INSTALL THE UNIT WITHOUT NOTIFICATION TO US, THE BUYERS!! After, having him come back to inspect the unit, he informed us that he would call us back to schedule a repair. 17 days went by and I heard nothing. Then I called back to see what the status of the repair/replacement was and I was told that the 15 days had passed in order to have any repair/replacement completed. I was beyond upset and more frustrated that my brand new unit was already cracked and I was told nothing could be done at this point. After being loyal for so many years to Best Buy, this incident made me consider purchasing anything further in the future.

The dishwasher is quiet and runs well. I like that it has the feature where you can just wash one level if you choose.

He called me and was one time, did the job in a professional manor. I have no leaks and the machine works.

Best dishwasher installation ever! We’ve had some problems with others.

Very professional service. Took extra care to make sure nothing was damaged.

Installation went very well and installers removed the old one and put the new one very quickly and very cleanly.

The installers were great very professional hope you get the two man team from taking product off of truck to bringing in and taking out old machine, care was given in all aspects GREAT GREAT Installer’s!!