Customer Ratings & Reviews

They installed and removed the old dish washer quickly and efficiently. Highly recommend

Install went well they kept us updated on arrival time and did the install with out any issues. Great job!

The employee was professional and courteous. The installation went smooth without any issue.

Shawn did a great job with installation. Very professional and very helpful

My old dishwasher was carted away and my new one was installed. What can I say other than expectations met!

Great job. Brought it in and installed flawlessly. Works great

Nice dishwasher, but louder than expected. Decibel level listed in specs is not accurate

They had a little problem getting out the old dishwasher but no problems installing this new one -

They did a great job installing my appliances! Very convenient!

uninstalled old one and installed by employee, service was excellent.

Julio and Kunta were courteous and knowledgeable in installing my new Bosch dishwasher. Have not used the unit yet so this evaluation was sent much too soon to be meaningful. I plan to purchase a 5 year full parts and labor warranty in the next few days from Best Buy.

Great service. love the installation. highly recommended

The machine makes less noise than the old one that we had. The Best Buy installation went smoothly.

Everything went great. Love the dishwasher. Thank you

First install didn't go so well. Had to replace dishwasher and the 2nd installer did a terrific job.

The installer and I got off on the wrong foot when he has barely walked in the door, looked at my current dishwasher and said the new dishwasher wouldn't fit. My house was built in 2003 and has the standard size cutout, not to mention there was a full size DW there already. Once he got his tape measure out and realized it would fit, the complaining began. First, he didn't really know what he was doing as far as removing the old unit. Yes, it was a double drawer so it may not have been what he was used to, but I would expect most installers have seen at least one of those before. Then, because he didn't follow Kitchen Aid's recommendations for removing the unit, he bent one of the legs in the back. I've never heard so much huffing, puffing and groaning. After an hour of pounding, scraping and complaining, he finally got the old unit out after destroying one of my kitchen tiles. When he finally did get the new unit in, I just wanted the whole thing to be over so I overtipped him and he was on his way. Only later did I notice he installed the new unit CROOKED!!! Not a lot, but it's at least 1/2 askew and doesn't line up with the underside of my countertop. Every time I walk past it now, it just bugs that he was so sloppy. I had such as great experience with my over-the-stove microwave that I had BB install earlier this year that I wasn't expecting such a poor effort. The only reason I gave him the second star is because the job took longer than he was probably expecting. In the end, I have a cracked tile and a $1,000+ unit that's installed crooked. The rating scale below looks like it's for the dishwasher itself, which is awesome. It's the installation that was poor. "Would I recommend this item" is a big NO for the installation, not the product,

I was very nervous about using Best Buy install for dishwasher but they did a great job!!! Thank you

Great job installing new dishwasher. Installed in about 30 minutes. Very happy with the job

Excellent Job!!! The two young men who installed my dishwasher, were very professional, knowledgeable, kind, and did such a wonderful job. I recommend their service anytime, anywhere in any place.

Installer was super great! This replaces a ge monogram. More room cleans much better.