Customer Ratings & Reviews

The installation went very well. A couple of snags, but the installer handles them professionally

top notch. We had a longer than usual drain line, which complicated things, but everything went through with no hitches. The installer was very congenial and accommodating.

Had both a dishwasher and a range delivered and installed. The crew that came was excellent: got a call 20 minutes prior (within promised delivery time), they hauled the old appliances and installed the new ones in less than one hour. Had bad experiences in the past and I was pleasantly surprised by the BB crew.

Daniel in Appliances(Austin, Tx) was outstanding and followed our orders with routine updates until delivery. Best Buy personnel were friendly, helpful and knowledgeable and very professional throughout or purchase. We will continue to do business with Best Buy and especially Daniel whenever we need any items that Best Buy carries.

Installation was great! Prompt, friendly, and polite! Great service. Very happy with the dishwasher!

Dishwasher works good. Very professional installation.

The installers of my new Bosch dishwasher were both very professional and friendly. They did an excellent job.

Old dishwasher remover and the new one installed and works good

We’ve had several appliances installed previously but this was our first experience with Geek Squad installation. The delivery and installation process was very pleasant. The two technicians who showed up were very courteous, accommodating and patient. They tested everything thoroughly and explained the features in detail prior to leaving. Very satisfied with the entire delivery and installation process. Keep up the good work!

First time was open box defective unit a s per installers statement. Second time the installation team arrogant ,refused to cover the shoes with booties, even though I have.mentioned it's against my religion & tradition to wear shoes in the kitchen. Threatened me do you want to install or not

Team was prompt, called several times on schedule to let us know. Were careful putting in it. Very professional.

I went into Bestbuy to purchase a new dishwasher. I spoke to the associate and he directed me to the dishwasher that I was looking for. I told him that if I purchase one, I had a stove that I need taken away along with the old dishwasher. He said he say no problem with that but I would have to pay an additional $15.00 for the disposal. I agreed to that and purchased the dishwasher. The day of the installation, I received a call from the installer about 1 hour before he arrived. I informed him that I had a stove that he needed to take to take Slone and that I had moved it to the curb for him. He told me that he had his Jeep and didn’t know if he would have room to take it along. I told him that I payed for the removal and he informed me that he would come back for it later with a bigger truck. When he arrived at my home to deliver it, he was greated by my wife and she also told him about the stove. She told me that he acted as if this was the first time he heard this. She showed him our bill to show him that we paid to have it removed. He also told my wife he would be back later in the day to pick it up. When I arrived home after work that day at 9:00 p.m., I was greeted by the stove that I moved to the edge of the driveway for the installer to take with him. I called and texted the installer to remind him that he still hadn’t pick up the stove, Suprise, Suprise, no return call or text. I then walk in the house to the kitchen. I then was greeted by my new dishwasher that was leaning inword approx. 1 inch at the top. I then wales to my garage and got my toolbox. And approx. 2 hours later, I had it leveled proper. 5 days later the stove was still at the curb. I contacted a friend and payed him to take it way. I wrote this feed back approx. 5 days ago when I received the email about how I was satisfied with my purchase and Suprise,Suprise, still no cobtact back from Bestbuy. My wife and I are in the market for a new fridge, stove and microwave. I don’t have much confidence in purchasing anything from Bestbuy if this is how the conduct their business.

Installation was on time, quick, professional, and well done. I'm glad that I didn't bother to do it myself.

Dishwasher was installed well and quickly. Worth the money to make sure it was done right!

The installation was difficult because my new dishwasher had a closed back and my old one was open. This made is hard to get the new one into place and make the water hose work correctly. It took a bit of doing, but they finally got it done. The were very professional and explained in detail everything that was going on, what the issues were and how they were going to fix it. I was impressed with them both.

OK, so I am not good with names- terrible really. But the gentleman that delivered and set up our new dishwasher was outstanding. Took his time, did everything right, educated me on the the unit and did everything with an awesome attitude. Dude really is an asset to Best Buy. Give him a raise... seriously would buy from you and order delivery/ installation again and have recommended this to others based on this experience.

Not much to say... installer showed up on time, called about 15 minutes before he came, and did a good job.

uninstalled old one and installed by employee, service was excellent.

Timely installation. Good work.nice clean up. Pleasant worker.

Did a great job with installation. Was timely and efficient.