Customer Ratings & Reviews

Replacement dishwasher. Fit perfectly in existing space. Installation crew was on time, well done and tidy. This machine operates like the one that it replaced.

This dishwasher is so quiet, I had to put my ear to the door the first time I ran it, to make sure I heard water in there. With the hidden control panel and black door, it is easy to clean the door. The panel control is one of the very few analog button controls I could find on the market - this was important to me because of the difficulties I had engaging the settings on my last dishwasher with a solid state panel that often refused to engage. My one complaint about this dishwasher is that I have difficulty loading it efficiently and as a result, I am not getting as many items in the dishwasher - and this despite the fact that I do not wash pots in the dishwasher. I have had it several weeks and have still not got the hang of it. As for Best Buy's installer, he was efficient, courteous and professional. The BB installation cost was a bit high compared to other vendors I shopped with, but it was well worth it, especially since there will be no additional hidden costs if the installer encounters an issue (which did not occur in my case).

Dishwasher removal and installation of the brand new dishwasher was accomplished in less than 25 minutes with great skill and care. Had purchased a GE dishwasher but it was slightly damaged and the techs had recommended having it replaced. Took a month but it was worth it. Totally satisfied!

Initially, the first dishwasher was delivered defective but I was able to work with BestBuy to get a replacement dishwasher. As far as the dishwasher goes, it has worked flawlessly since we got it. The dishes go in dirty and come out clean without any loud racket from cheaper dishwashers.

Love my KitchenAid dishwasher! I would definitely recommend this appliance to anyone looking to purchase a new dishwasher. Lots of room and the third rack is now a feature I use everyday. The dishwasher is so quiet that sometimes I have to check and make sure I really turned it on. I waited a long time for this dishwasher, due to the pandemic, but it was worth the wait.

My assigned delivery/installation time was 9am - 11am. I received a call about 10 min before 11am letting me know that they were on their way. Two young men arrived, introduced themselves, brought a floor protector w/ them, uninstalled my old dishwasher, took it away & prepared my new one for installation. They made sure that the dishwasher was level & explained why there was a gap in between my counter & the dishwasher (apparently my counter or my floors are NOT level, but they adjusted the dishwasher's legs & used a level to ensure that it was properly fitted into the space). They showed & explained about the new connections made under the sink. They started a cycle, observed that everything worked properly & stated that I should allow the cycle to complete before washing any dishes. They gave me the owner's manual & warranty guide. The only thing was that after the cycle finished & I opened the dishwasher, I found the warranty card inside, all wet & nearly destroyed. But nothing was damaged & you don't really need the warranty card anyway. They were pleasant young men, well-mannered enough to introduce themselves, worked quickly & did not make a mess. Overall a good experience.

The installation team from Best Buy was outstanding. They were professional, courteous, and very efficient. The new dishwasher was installed perfectly, they tested it to make sure everything was running correctly, and they left the work area completely clean. I was very impressed with their expertise and the high quality of the service.

The installer called the night before the scheduled install to update the arrival window to a smaller window and asked for pictures of the old machine and the hookup so that they could be sure that they had everything they needed for the install. They arrived within the promised time frame. They were efficient and knowledgeable when removing my old dishwasher from a tight area. They gave me time to clean out the space after the old machine has been removed. The new dishwasher was installed quickly and tested to be sure everything was ok. The lead installer showed me the features on the new machine and how the controls worked. They were very careful when taking out the old machine and bringing in the new machine to not damage the walls or paint

Negatives: Wasted an entire day waiting for them. Positives: Very proficient and knowledgeable about installation, careful and respectful of our space and belongings. Very nice people with great customer service once they arrived. Details: My installation window was 8-noon. I called them at 11:55 since I hadn't gotten my "15-20 minutes away from your house" call. They called the truck driver and called me back saying it would be about 20-30 minutes. An hour later, they called back to say it would be another 20 minutes. over 3 hours later (about 3:20 pm) they finally showed up. They installed the fridge, range, dishwasher, and microwave quickly, but never verified that the items were what I bought. They also assumed I didn't want any of the packaging, boxes, labels, misc installation supplies provided (allen wrenches, etc), or paperwork (except the owners' manual) They didn't ask and started destroying and preparing to haul away these items before I stopped them.

Best Buy instalation team did a great job. Super quiet, I barely hear it running, cleans well, I would recommend it to anyone!

Very efficient and professional employess that came for the instalation. They q\were clean and neat with the work

Excellent quiet dishwasher I love the 3rd top shelve for silverware. Took the silverware basket out of the bottom & now have more room for large pots. No more hand washing any pots or coffee pot!!

We recently purchased a Bosch dishwasher and purchased the installation package. When I booked it, they gave me a window when they would arrive. They called me to tell me they were running a little late, but still in the "window". When they arrived, there were 3 installers so the job itself was completed in no time. We were very satisfied with the work.

First class installation and the tech was super friendly. After the installation he showed me the basics of the dishwasher and gave me some tips.

The tech that came out with the new dishwasher really knew his stuff! He was professional and friendly. He had it hooked up and running in no time. He ran the cycle to ensure nothing leaked and it was performing the cycle properly.

Excellent service technicians. Removed and hauled away my old dishwasher and installed the new one. Every step went smoothly and they kept the work area tidy. Very professional.

The Dishwasher is all we expected.... super quiet and doing a great job. The installation and removal of the old unit could not have gone better... very please with everything.

For a small dishwasher it fits a lot. Wash is quite and does a great job. Best Buy installers are awesome!

Very Quiet. WiFi helps 'not so smart' people like me, guide you through the cycles and cleaning.

We had a slight issue fitting it that may have caused an issue with the drain line (not his fault), but he took the time to find a solution and make sure it worked before leaving.