Customer Ratings & Reviews

The install crew was excellent. They helped us work around some issues the installers of the previous dish washer had left behind, and were in and out in no time. Great job by those guys

had to have new dishwasher replaced, the second crew came late at night, tired an ready to go home, they did A GREAT JOB, STAYED UNTIL THE JOB WAS DONE RIGHT. THEY MADE SURE EVERYTHING WAS LEVEL, AND WORKING RIGHT. THESE WHERE GREAT GUYS!!!!!

Steven who installed the dishwasher was spot on. He replaced my old copper line with a new line. He also showed me how every setting worked. He also checked my recently delivered washer/dryer stack and leveled it for me so it wouldn't be so loud. I would recommend Steven and the Best Buy team.

Excellent service, highly professional. They were fast, clean and polite. Our install required some modification to the existing plumbing and they were able to easily accommodate the changes in a very tight space.

Installation was for a new dishwasher, review is for the installation only, not the dishwasher installed which is a different review. The installation job was contracted to a third party, not geek squad, so you results will vary by location. Installer was professional and very courteous. He arrived on time to do the work. Which is extremely rare these days. And completed the job quickly. I would highly recommend his services to others. Word of warning, which isn't given by Best Buy, but should. When purchasing new appliances be absolutely sure all your current hookups are relatively recent, in good shape and can be disconnected. Older appliances might be hard wired (no longer code in many places) and piped directly into plumbing without disconnect. These will incur extra costs for plumbing and electrical work, assuming your installer is qualified otherwise you'll need to hire your local plumber or electrician. Be wary of natural gas appliances as often these have to be connected by licensed plumbers in many areas.

So far, one fabulous dishwasher! My second Bosch and I need a quiet one. This one is so quiet you do not know it is running except for a little light telling you so. Excellent in the cleaning department. Glasses sparkle and dishes are super clean.

Quiet and efficient. It holds enough dishes for a dinner party

I received three installs and two uninstalls of my KitchenAid dishwasher— the first two collected water inside the top of the door resulting in the controls not working properly. I had my doubts, but the third time really seems to be the charm! We love it! It seems this particular dishwasher has been subject to some recalls and I got unlucky the first two installs. Each team that installed arrived as scheduled and were professional and accommodating, as were those I spoke to on the phone each time I had to schedule a return and redelivery. So worth the trouble!

I wish I was here for the installation of my dishwasher just to see what happened during the install. I'm not saying that anything bad transpired I'm just saying the the story was quite entertaining. I asked the installers to do something that they did not have to. And they actually did it however in order to install a dishwasher there are a couple things you should know like where the water shut-off valves are and to remove the plastic piece that you push out in your garbage disposal in order to attach the dishwasher to it. Now from what I understand our installer was training somebody else. Well kudos to you that you are the most qualified to teach however the second part to teaching is following through. Besides that I couldn't be happier with new dishwasher and the installation. Thank you very much

There's been a lot of reviews concerning the dishwasher leaking voltage. My new Bosch did this. The problem is that the electrical box on the dishwasher is made of plastic. Thus the typical electrical coil cannot ground to it. A separate wire must be wrapped around the coil and plugged into the ground bolt inside plastic box. Otherwise the dishwasher is great and quiet.

The installation team was on time, they worked professionally and there have been no issues with the dishwasher so it was installed correctly.

Just recently had my dishwasher replaced and the installer was very professional. The installation was performed in a timely manner and his expertise was great!

we purchased a dishwasher through bestbuy and also purchased their installation package. the guys delivered the dishwasher parked the truck outside, unpacked everything and carefully brought in the new dishwasher. we kept the old one which was still really good and donated it to a church. the new dishwasher was installed, excellent job, great new dishwasher. five stars

Thoz Guys installed it and did a great job. Quick but thorough and very knowledgeable.

The two gents that came out for this service were very polite, prompt and exceptionally quick at their work. One of them was a trainee and the Sr. tech took his time making sure that the "new guy" understood not only how the install took place, but why it was done in that order. Well done by both and they finished a full kitchen install in less than 3 hours with removal.

This product was a replacement for a defective dishwasher. The installation was performed perfectly. Much better than the previous installation. It’s more secure and runs quietly as it should. The men were very professional.

Jorge and Carlos installed my built in dishwasher. They were so meticulous and made sure it was perfect, down to the last detail before they were done. Now I have a gorgeous dishwasher that was installed properly with no leaks and it looks great, to say the least. I absolutely love Best Buy's installation crew and would recommend them in a heartbeat to anyone.

the installation was a little tedious because the floor tile was not run under the dishwasher. The guys took their time with the leveling and securing to do a great job! Also made sure that machine functioned and NO leaks!

Love my dishwasher.... does the job and its much quieter than my old one.plys the installation crew was cool.

The person who eventually came to install my dishwasher did a wonderful job and was kind, made provision for the dishwasher pan I had purchased and cared about the quality of his work. The communication between Best Buy/installation company and me was poor. I made arrangements to get my dishwasher on a certain day, reminded several times via phone, waited all day, and was never notified that the dishwasher wasn't available at the warehouse. When I finally called them that evening to see what had happened I was told of the problem and had to reschedule for a few days later. It was during the holiday time and things slip through the cracks but that was my experience. I will use Best Buy again and am sure it was just something that got missed in the busy time.