Customer Ratings & Reviews

Two people came in disconnected and took out the old one and hooked up and installed the new one. Quick and painless and no skinned knuckles for me! Also they needed an extra part for the plug which they had and provided. Kept me from driving back and forth for a missing part mid installation.

Installer was super great! This replaces a ge monogram. More room cleans much better.

The inflation was quick and easy. It came on time and everything was done very neatly.

This is the quietest dishwasher we have ever owned. Love the adjustable top rack and movable silverware basket.

I am very pleased with the timeliness and professionalism of the dishwasher installation. Jose, the technician, was efficient and fully explained what he was doing and how we should operate the dishwasher.

the tech who installed our dishwasher and oven was outstanding. very polite and professional !

Installers showed up on time. Thankfully they were also electricians because when they pulled out the old dishwasher they discovered that it was hardwired not plugged in. They were able to make the conversion without delay as they had all parts on their truck!

The Best Buy delivery professionals provided excellent installation service. Our dishwasher was old and not up to code, so the Best Buy delivery person knew what to do and installed our new dishwasher with ease and confidence.

Well maintained and delivered. Very handy and attractive.

My installers, Derek & Randall were absolute experts! My water line and waste line are behind my cabinets before the lines come into the back of the sink cabinet--and the installer was expert in a very difficult install. They were quick, thorough, and explained my new dishwasher to me before leaving. Because of this I would recommend Best Buy on the install all the way!

The installer for our dishwasher arrived on time, was very knowledgeable, & brought with him all of the necessary connection equipment. He was very efficient & completed the installation quickly. He cleaned up any residual mess & hauled away our old dishwasher. All in all a great experience!

One night I turned the dishwasher on and my husband said, it's not running. But it was, that's how quite it is.

Very prompt service, no issues with the installation or since. I'm overall very happy with my decision to upgrade my dishwasher.

I purchased a Whirlpool dishwasher and a Dishwasher Install Kit on January 30, 2024, for approximately $500.00. That same day I purchased a Whirlpool refrigerator and Refrigerator Install Kit from Chris Larrison, a Best Buy Associate. Initially, the delivery was set for Thursday, February 8th, but due to the 7am to 7pm “window” for delivery, the delivery date was changed to Saturday, February 10th, when my work schedule would not be an issue. The driver delivered the refrigerator and the dishwasher with their respective installation kits but informed me that he was only delivering the appliances because I had not requested that the items be installed. The driver said he had a truck full of appliances to be delivered but not to be installed! He apologized for Best Buy’s handling of appliance sales and installations. I immediately called the Best Buy Geek Squad. The Geek Squad associate informed me that I had to request that an appliance be installed at the time of purchase. I told the associate that that was absurd. I had an installation kit for each appliance, so why would I not want Best Buy to provide installation? The Geek Squad associate said that as a Best Buy “member” I was entitled to free appliance installation. The Geek Squad associate. Fortunately, a building contractor was at my house when the appliances were delivered and was able to connect to the refrigerator so that my food would not spoil. I paid for the refrigerator installation then although I was entitled to free installation because I am a Best Buy “Member” I told the Geek Squad associate that I would have Best Buy install the dishwasher since it was owing to me as a Best Buy Member. The next available installation date was March 8th. On March 8th, a Friday, I waited all day for the installer, but no one showed up. The installer was to have come between noon and 3:00pm. It never happened. A new installation date was made for March 16th, a Saturday. The installer was supposed to have come between noon and 3:00pm, but the installer did not come until 5:00pm. He took an hour to do a lousy job and tricked me into signing a satisfaction statement. On April 6th, the same installer showed up at 3:00pm although I was informed that the window was between 7am and 10:00 am. I asked that the installer who did the lousy job not come to which they agreed, but that did not happen. He acknowledged that he had done a terrible job. What an employee! Not only did he perform the installation poorly, but he was also sloppy leaving a mess under the sink and was indifferent to my house knocking the doorframe with his gurney as he dragged the dishwasher into the house from the garage.

Every thing as expected! Showed up at start of installation window

The employee was professional and courteous. The installation went smooth without any issue.

Newly purchased dishwasher was expertly installed.

Installers did a great job and were very friendly.

Great job installing new dishwasher. Installed in about 30 minutes. Very happy with the job

Dishwasher still doesn't drain properly. They broke a pipe, told us if we replaced that, it would work. Still didn’t work. They came back and exchanged it. The dishwasher still doesn’t drain unless we remove the hose.