Customer Ratings & Reviews

The installers were quick and courteous. The only complaint I have is that they did not reattach a piece of the floorboard frame next to the dishwasher and my cats kept going in that hole and playing behind the dishwasher. I finally had to super glue the piece in place.

The installer worked very fast and had my new dishwasher up and running quickly.

The installation of the dishwasher went well with no issues. A pipe under the sink began leaking after he left and he came back when I called him and the leak was not a result of the installation. However, he took the time and energy to fix it. He went to Ace Hardware, got the pipe and repaired it quickly. I really appreciate his extra effort.

The crew that installed my dishwasher was on time, professional and courteous. They explained what they were doing and answered all my questions. At the end of the install, they also took the time to explain all the features and operational steps of the appliance. Only when I indicated that I had no further questions and understood their instructions, did they leave to install their next job.

Install was good and the gentlemen that did it were professional and helpful. Good job!

Installation was done quickly and cleanly. Old unit was hauled out and new one put in without any damage.

The first dishwasher that they installed, they cut my plumbing line and damaged the hall underneath the sink. It was a total disaster. However, I have had this dishwasher installed three different times.

The first dishwasher failed within one day, so this was installed twice and done well.

The installers were very professional and offered to show me features I did not know about.

Very professional and safe Did a very clean job nice people

This is the first time that we have purchased an appliance from Best Buy. The salesman worked hard with us over the phone to make this purchase and set up the delivery and installation. The service man that delivered the dishwasher and installed it was on time and thorough in the installation. He made sure it worked and did a complete cleanup.

They were right on time at the start of my 4 hour window, were quiet and seemed professional, knowledgeable, had all the needed information, and uninstalled and removed and hauled the old dishwasher away as well as installing the new one. They explained all the steps for use and pointed out the extra interior gadgets as well including the bottle washers and how to pour and keep track of the level of rinse agent.

The installer was prompt - actually early. He called to make sure his arrival time was OK. He was neat, respectful, polite, and fast. He absolutely knew what he was doing and was very proficient. He explained everything that he was doing and how to operate the machine. He was GREAT!

My husband is a retired contractor, but he is way over 70 and it is hard to get down there to do all these things. Sure was great to make it easy on him. And thus easy for me -- I didn't have to listen to him moan and groan, nor rub Ben Gay all over him afterward. Really do recommend Best Buy installation -- they have the expertise, the tools, the materials, and they are much younger!

The young man who delivered/installed my new Bosch DW was very professional and cordial. He arrived as scheduled neatly attired in his uniform and ;resented his credentials. He removed the old unit, installed the new unit in about 1 hour. That included a brief test run to insure new unit was leak free and functioning properly.

The 1st dishwasher was installed correctly and professionally. The unit was simply defective; therefore, returned. The second installation not so much. The installer try to force me to get a GFI for an additional $100. He pulled a sheet of paper listing a NEC code from 2014 that clearly states it wouldn’t required a GFI if outlet is properly grounded, which it is (GFI would be mandatory “if there is not a ground present at the DW power source...” The installer called his company and explained this was simply an exchange of units and got “approval” to proceed with the installation. At no point in time during the scheduling of either appointments I was told there would be a $100 GFI install fee which I find questionable.

Guys were very friendly . Made a hard job look easy . Had to make several adjustments to get the dishwasher in and then had to drill a larger hole to attach the hose to the drain .did a very good job .

The most installation was flawless! The installers were not only professional and very personable. They deserve the highest rating.

Installer came on time, were clean and so far everything works!

We were very pleased with our installation. Guys were prompt, friendly, and quick. All is working great!