Customer Ratings & Reviews

The installers were quick, prompt and incredibly nice. They took their time to answer questions I had and were able to adjust to the fact we had a sleeping baby a room over.

When we purchased the dishwasher, the agent told us that the unit would be totally installed with our Total tech and the offer from Kitchen Aid for the install. During our conversation we made sure that the install would cover the install of the outlet, since the unit was direct wired. When the install was done, the install team said that they would need to charge me $160.00 dollars to install the power outlet. I paid the price, so that we would not have to have some install the outlet, then wait longer to have the team return to have the install done. I went to the store to speak to the team about the charge, was again told that that was covered. The store told me to contact corporate customer service to have the charge credited. This has proven to be a 5 conversation with them, and still no resolution. They now say that the charge for the outlet was not covered, but when the store team said it was, they should be resolving this matter. Now very upset with this whole process. We are also having the install redone as the unit was not install properly.

So it took 2 installation specialists to get this right. They were both very nice and quick to resolve the issues however, I felt that it should have been installed correctly on the first visit. I'd highly recommend the install if you get it for free.

Excellent Installation of my dishwasher. I received a call a day in advance of the install, the installer showed up on time, removed old dishwasher and installed the new one. They were fast and efficient. Thank you!

Great installation, fast. No problems, Service guys friendly and cleaned up everything.

The installers were professional and well informed. Job completed quickly.

Great work completed by the experts, they hauled away the old one as well.

The installation was fast and efficient. Installer was very knowledgeable.

Quiet good space distribution and we like the non marking stainless steel

Installation was great. They showed up as scheduled. Fast and clean installation.

They got it installed and the dishwasher works ok.

The dishwasher installation was quick and easy thanks to the professional from Best Buy.

I was pleased with the install process. Installers were fast, polite and clean.

super quiet, cleans very well. Wish you could load silverware on door

OK, front not flush with counter, otherwise ok....

Installer was the perfect team member for the job. Extremely considered of the property, vry careful and would not finish until machine was level and shims covering openings. went over operation and helpful tips. real plus

All went well with installation until installer tried to power up. Dishwasher wouldn't start so thought it was at breaker panel. I just bought home so agreed. Discovered after installer left that dishwasher power is on wall switch.

Installation was real quick and the crew was excellent

David from the GeekSquad arrived on time and installed our new dishwasher without a hitch. He discussed a small placement choice, was careful and respectful of our home, tested the dishwasher out, and cleaned up before he left. Except for our shiny new appliance you would never know he had been here. Nice pleasant guy too. Overall great experience with the GeekSquad installation.

Having a time block for installation of 12:00-3:00 didn’t work out well as my dishwasher was not installed until approx 5:30! Even after being told by the installer on the phone that they’d be there about 3:30. Also, some of the insulation for the door of the product fell out from the bottom. I told the installer I could see it hanging out at the corner, he proceeded to push it back up. It fell out again after they left.