Customer Ratings & Reviews

The Best Buy installation crew kept me informed about their expected arrival time. They were prompt as to their word. They quicklty and efficiently removed my old dishwasher and installed the new one....without making a mess in my kitchen. The team was curteous and made sure I didn't have any questions before leaving. They made sure everything was working properly also.

I would have rated higher but the third party installer was rude. Before arriving, he demanded I showed proof of "haul away" of the old washer even though it was on the work ticket. What ended up happening, when they delivered the new washer, the third party installer marked the "haul away" complete even though it wasn't. He came in and upon inspecting the new washer, he was saying it was missing parts and that it wasn't going to fit (even though I measured and saw the "new" washer had adjustable feet.) He made us buy additional parts, not an issue, but he made it out like he was doing is a "favor." He also stated he had to do "extra" to get the old washer out and that he "could've charged" an extra $100 but he didn't because he did us a "favor." Other than the excess stress/drama, the installation itself was fine.

Great job by team Installation went smoothly and without a hitch

The install checked all the boxes. He gave us a heads up as to when he would arrive and came at the time he indicated. He was fast and efficient. He cleaned up and left the kitchen in great shape. GREAT JOB

Installers were professional and did a great job with the installation

Techs were outstanding. Sean and Jay introduced themselves. Very courteous ,neat and knowledgeable. Very impressed with the work done. Excellent customer service skills!

Professional not an easy install but made it work in existing space.

The installation went smoothly, the technician was knowledgeable, and he even made a follow-up call to ensure that we didn't have any questions!

Love our new dishwasher! So quiet, stainless steel inside!

It seems that the third party delivery guys <knock on wood> have installed the new dishwasher properly. No issues, no leaks since they installed 1.5 months ago.

The delivery team was great!! They had to add a different size hose or fitting (I wasn't home when it was installed) which did cost additional money however they had the supplies with them and they installed it and were done in about 15 minutes. Great service from the delivery team

this has been so stressful for me but Best buy and their crew just made so easy. this was a replacement for a under warranty situation. I am very pleased and thank you.

Install was fine. Hauled away old unit. Showed up on time.

I did not buy a new dishwasher however, the one that I have needed to be removed and realigned. The process was very delicate in order not to damage cabinetry on either side. Dennis West (and his partner) did an excellent job.

Installer was fast, informative, and he showed up on time.

Installer arrived on time, was quick and gone! No issues.

Did a great job delivering, installing and even explaining how to use our new dishwasher. They even pointed out a small damaged areas on handle and called it in to report to best buy customer service. Great service!

I really needed a new dishwasher and this new GE is great!

The dishwasher functions very well; however, I had to have another service call scheduled in order to straighten the alignment. The follow-up appointment was successful.

Installer arrived on time, did a great job & was very professional!