Customer Ratings & Reviews

The installation crew was AMAZING--We had to have them come back because the door to the dishwasher was put on too tight so it wouldn't stay open. But they came back and fixed it in only a few minutes.

The guy who installed our dishwasher was wonderful! He was on time according to the time window I was given and he called 15 minutes before he arrived. He did a great job, was very knowledgeable and took the time to answer all my questions.

Very impressed with the cable, worked great first time.

Installer was solo, but did a great job and effort to getting it done right and hauling away the old dishwasher. She was very careful to not do any damage and make sure the dishwasher worked well before she left.

Pleasant and careful, that part if dishwasher installation was ok. When done, questioned why it would pivot-slide and replied it was properly attached. Found later the dishwasher offers 2 brackets for attachment to countertop and only 1 was installed. Will request installers to fix when they come with other appliances on Tuesday. Dishwasher does work great, and is quiet!

Great product and the service for installation top notch.

The technician arrived earlier than my appointment schedule..which was perfect. He was extremely respectful of my home and was very polite and well mannered. The gentleman worked very professionally and expeditiously and explained everything regarding functionality and performance. The service was a blast. Home Depot who?

Installer was on time. He explained exactly what they were going to do and did it efficiently. He gave me instructions on how to use my new machine. They followed all policies in regard to Covid precautions (masks, booties etc) they cleaned your after themselves.

My installer was on time, through and very knowledgeable

good Though initially there was a problem fitting the draiin pipe and system in place, in second visit BestBuy did good job of fixing it well.

Excellent service and speed. They were in and out of the house in like <40 minutes.

sad it requires at least 1 star, but this was incompetence multiplied by 10. Original order from in the store was June 10th. Got a dishwasher, dryer and asked salesperson for a pedestal for the dryer. Installation at checkout was for jun 20, pretty long wait, but ok. on the 11th, got a txt I guess from the installer "sorry, unforeseen problem, moving to 27th". bummed but what can I do. On the 22nd, I logged into BB to check the status of everything, and the dishwasher install kit was set for delivery on the 29th! called in and they said we can move everything to the 29th. more bummed. morning of the 29th, BB truck delivers the install kit and closes out the whole ticket as completed. Around lunch the installers arrive. First thing, we can't install the dryer pedestal for safety reasons, it's not compatible (selected by store salesperson). Do you want us to return it and refund your money - I said yes. Tried to undo old dishwasher for 30 minutes and decided it wont come out, I'll need to call in a floor guy and have the flooring cut away from the dishwasher. They installed the dryer and left the extra power cord for me to return (but took the pedestal). Said as soon as we cut the floor, call the store to reschedule. Called a contractor friend over the next day, after a minute looking, he raised the support legs and the dishwasher slid right out! but we left it connected. Called the store back and they scheduled July 6th (nearly a fullmonth after purchase). The guy who came was a geeksquad repairman. He didn't know it was a dishwasher install and said they are not allowed to do that, it requires a licensed electrician. He was going to get his boss to call it in as the local contracted install team boss was on vacation. I Called BB again, was on the phone over an hour and they couldn't get it rescheduled. Went into the store to return electrical cord from dryer and ask about pedestal return. They couldn't find it, it had NOT been returned. Talked to a manager, they can't reschedule because the order was closed as completed by the install kit delivery guy! They will try to find the pedestal and get the regional manager to reschedule install. 2 more trips to the store, they finally just refund for the pedestal w/o ever finding it, and scheduling a new install for free (yeah!). On July 20th, almost 6 weeks after purchase! Same install guy shows up in a Lowes truck wearing cotton shorts that were way too loose. works for over an hour, my wife stays while I take kid to summer camp. When I get back he is gone and the dishwasher is sticking out from under the counter about 2 1/2" at the bottom and he had drilled an extra hole in the cabinet wall under the sink and left the mess and the water that leaked out of the drain pipe all the way to the front door. Have to leave the washer like that until saturday when my wife and I pull it out and see the water and electrical cords are blocking the machine from going in to the opening, we read the manual and the installer did NOT attach the insulation to the clips that hold it in place and did not adjust the feet. After an hour crawling on the floor we finished the install ourselves. So we waited 7 weeks and finally had to install it ourselves. Their install team was NOT professional, and completely incompetent and may have kept the pedestal for themselves. The local store managers were nice and repeatedly apologized, but they HAVE to use the installers corporate contracted with. There is absolutely no way I would recommend a BB install in the east alabama region (or Lowes or home depot as they use the same team).

Great replacement. No effort on my part. Installed properly.

The geek squad did a great job as usual! Nice and polite.

Perfect, professionals who focused on their job and skilled at finding previous install problems which led me to buy a newer dishwasher

They didn't show me how to work the dishwasher, but everything else went super easy.

The installer was prompt and called 15 minutes before reaching our residence. Meticulous in removal of the old dishwasher, installing the new dishwasher , showing us the important features and leaving the house in pristine condition. Overall a pleasant experience.

The installation went very smooth. The installers were professional cordial and helpful in going over the operation of my dishwasher. They cleaned up better than it as before they came

The techs were super. They were very clean and fast when installing the Dishwasher, and even gave me a change to clean the spot where it was goin to go...while they took out the old one and the packing. Great work!

Very pleased with way it cleans dishes. Install was difficult as floor is unlevel and could not level with edge of counter and floor so had installer level with floor.