Customer Ratings & Reviews

dish washer was installed properly and quick. no issues

Our installer and his assistant did a great job installing the new dishwasher, with the new kit, removing all the packaging and protective wrap from the stainless steel when the installation was complete, and hauling away the old dishwasher. Handed me the booklets and things inside. Left the place clean. Very happy.

Your installation team fixed the issue with my counter top, they really did a great job, also very neat and clean, you would never know they were there

Great service and installers were actually early and did a great job. Very professional

Works amazingly love it would definitely recommend this

I’m please with my new LG dishwasher. I’ve only had it recently installed but it’s very quiet running its cycle. Great purchase.

The two men that came to install our dishwasher were very thorough, informative , very polite professional.

They were on time. Communication was excellent. Install went perfectly and they provided a complete explanation of the features and use. Thank you Juan Marcos Carly

The guys were polite and professional. They came in and got the dishwasher installed quickly and made sure not to leave a mess behind for me to have to clean up. These guys definitely did a good job.

Lu and his helper did fantastic job I would recommend them for any installation. Courteous, considerate, and careful workers.

The men were a pleasure the have repair the dishwasher. The were neat and quiet and left the kitchen as clean as the founf it.

Showed up on time, was courteous and efficient. Obviously new what he was doing

The most personable, knowledgeable, efficient delivery/installation person that I have ever had. I can’t say enough good things about his demeanor and professionalism. His product knowledge was outstanding and his way of explaining the workings and operation of the dishwasher was exceptional.

The gentlemen who were subcontractors for Best Buy did an excellent job. They ran into some issues as to the way my plumbing was run. They easily took care of it. There was an extra charge but it was worth it to be able to shut off water from under sink in case there is ever a problem. They were courteous, efficient and clean.

These 2 guys were so friendly and knowledgeable. I was the last delivery of the day and was still took their time to answer all my questions. Took my old washer away. They even attached the screen door knob back on that I had taken off so they could easily get through the door.

Very professional and neat. No time wasted Great Job

Great! Works very well. Very satisfied with purchase!

This was a new installation so I had the holes pr-drilled for the waste hose and water connection. It took less than an hour as I had already installed the 20 amp outlet at the battom of the wall behind the dishwasher.

The dishwasher install was promo'd for free when purchasing the kitchenaid dishwasher (read my review, happy to recommend it highly), so what can we say but they showed up on time, de-installed our old unit (and took it away) and installed the new dishwasher in less than 1 hour. Everything was clean and neat too. Great job.

If you bought a higher-end dishwasher, hire your own trusted plumber or watch the third-party installer sent by BestBuy very carefully. I had to request a second visit (scheduled for three weeks later) to complete the work. The two people that were sent originally had obviously installed a dishwasher before, but they were less than professional in my opinion. I don’t know what would have happened if I had not been home at the time. On their first attempt to slide the unit into the opening the rear feet dug into the vinyl flooring, tearing it and the dishwasher became stuck. I had to ask them to stop pushing it and pull it back out. I recommend and allowed them to patch the rips with duct tape and they were able to get it in. Had they screwed the rear feet all the way in as required for this install they probably would not have had that problem. Since I had other contractors in the house at the same time I was not able to thoroughly inspect their work. They failed to install the “High drain loop” as required. They also did not install the power supply junction box cover, the top and side trim pieces, or the sound insulation pieces. I was told the latter two items were “filler pieces” in case the cabinet opening was too large. Fortunately, they left them still wrapped in plastic with the install instructions, when they left. They are required to achieve the advertised 39 dB sound level. One of the two original installers returned for the rework. Pleasant young man but lacked attention to detail. I had to ask him to pull the unit out completely because the unit could not be leveled. I had to show him that the two rear legs needed to be screwed in completely because our model had a center bottom adjustable leveling system. This was very clearly described in the installation instructions. He again said the trim pieces would not fit and I had to get him to look at the install instructions multiple times. He originally put 3 out 5 pieces on incorrectly and I had to rework some of them myself. It takes some work to get the unit into the cabinet opening but it is not that difficult. The extra sound insulation pieces were stuffed into the space behind the toekick making it difficult to reinstall the metal toekick. I removed the insulation and reinstalled it correctly according to the instructions after he left. At this point I just wanted him gone. I could have, and actually did some of the work myself but we had paid quite a bit of money for a top-line appliance. If you use BestBuy for your install, I encourage you to download, read and understand the installation instructions for your appliance before they arrive. And then WATCH them carefully.