Customer Ratings & Reviews

Called ahead on the day scheduled and arrived earlier than estimated. Very customer-friendly, knowledgeable of the product and proficient in its installation.

The installer in our area was quick and did an excellent job. In and out in about 40 min.

Installers were great and made a horrible experience with your in home consultant Teri Martinez a little better although she inconvenienced me big time with miscommunication and wrong measurements

Installers were great. Clean job courteous workers.

Definitely better than when i tried to do it myself

Excellent and courteous installer. Right on time, installed perfectly, a very nice, well spoken young man. Explained how tge dishwasher worked.

Best Buy's installation contractor for our dishwasher purchase (Nickson Home Services) was not good. After receiving multiple confirmations (FOUR robocalls and two emails) of the 4-hour arrival window they were due to arrive in, the installers finally got to my home almost an hour and a half late and were completely unapologetic for the delay. The installation should have been simple since our countertops are currently removed (they are being replaced next week). But for some reason these contractors decided to install the drain line over the top edge of of the cabinet rather than through the hole where the drain for the previous dishwasher had been, apparently failing to consider that the new countertops would need to be resting there. Then they insisted that they could not complete the installation because an old piece of empty copper tubing and some electrical wire clips were in the cabinet behind the unit preventing them from sliding it back all of the way. It took my husband less than five minutes to remove the little obstructions when he got home that evening, but these professional installers apparently could not be bothered to complete the installation. It was a negative experience overall.

Get a new LG dish waher and get a total tech service as well. Once the dishwasher arrived to home the technicians could not complete the installation because the kit recommended by best buy was not the correct lenght of metal hose for drain, hose too short. I had to drive to the nearest lowes store to get the correct lenght.

The installers were running late but they called me as asked if I needed to reschedule. They were and professional.

LOVED THE INSTALLERS. THEY WERE VERY NICE AND MADE SURE I KNEW EXACTLY HOW TO WORK THE DISHWASHER BEFROE THEY LEFT THEY EVEN CLEANED OUT THE AREA UNDER MY SINK AND PUT EVERYTHING BACK WHICH WAS ACTUALLY NOT THEIR JOB HOWEVER I DIDN'T HAVE THE TIME TO DO IT SO THEY WERE NICE ENOUGH TO HELP ME OUT.

First installer butchered seals on dishwasher. BestBuy sent out another and he fixed the problem.

What a pleasant surprise. Tech was very knowledgable about the dishwasher he was installing and the one he was removing. Very friendly and informative. thorough and made sure I knew how to program new dishwasher.

Very nice, speedy and helpful.The guys were polite and cleaned up too.

The gentlemen were Friendly, professional, prompt, cheerful. Any customer would be pleased

Excellent service. Clean, professional and friendly.

The 2 men that came and installed our dishwasher were amazing. They took their time to do it right and answered all of our questions and cleaned up after themselves. As a side note Best Buy's price was less than half of what our plumber wanted to install the dishwasher. Great Service Guys & Best Buy!!!

Contracted company delivered our dishwasher. They worked efficiently but we were told our delivery would be between 7am and 11am then 9-12 then 11-2. Finally called at 3 and they didn’t answer. When we received a call back they said they were behind and delivery would be between 4pm and 6 pm. Not a big deal if that would have been communicated instead of waiting around all day.

Great item. Wish it had a dry cycle. Perfect middle of the road dush washer.

Got this after 6 years of issues with all new Kitchenaide appliances. The dishwasher was the worst and was serviced more times than I can recall. That said, this new Bosch is fantastic. If I put dishes with food remnants in the dishwasher they come out clean. Couldn't say that about my KA. Very pleased!

Installers were great when it finally got done but Best Buy botched the appointment process 3 times over 3 weeks (cancelled the appointment internally but didn’t notify me or update status on website), barely apologized and then offered a $75 gift card for my troubles. Customer service is a joke