Customer Ratings & Reviews

Tech was on time and called to tell us when they would be there. He was very professional. He explained the operation and features.

Works great I feel like my dishes are sterilized. Best Buy staff treat you like your family

Although they were not able to fully hook up my dishwasher due to a problem with the pipe (not their doing!) they were knowledgeable enough to know what needed to be done. If they hadn't caught the issue and attempted to hook it all up and start the washing cycle, who knows what would have happened!?

The technicians were professional in every way, courteous, and very good at installing our new dishwasher. Everything went very well.

Arrived at just the right time. Had all the necessary parts. Removed the old dishwasher, installed the new. Explained the features of the new one.

The guys were awesome and did a great job. Also explained the operations. I wish they would commit a 4 hour slot rather than a full day slot.

Our first unit was scratched by the installation technician. Best Buy came through Got us a new unit and a new installation technician which was outstanding. Their customer service response time was excellent. I will definitely be purchasing more large ticket items from Best Buy if this is how they do business.

Installers were on time and completed the project quickly. Tested machine before leaving to make sure there were no leaks and everything was working

I had the best technician ever, that installed our dishwasher. He was very professional, made sure my elderly dad understood how to operate the dishwasher and helped him load a few dishes into the dishwasher.

The installer sent by Best Buy for the dishwasher was very competent and highly professional. The install included haul away. He was efficient, reviewed key features with me and that was that!

The technician was well organized and experienced and did good job.

These guys are the best! They showed up on time and even called me saying they were 15 minutes away! They were replacing a dishwasher that was leaking so I got to clean up where the dishwasher goes before they installed the new one. They put protective covering on the floor too. They were very careful.

Our installer arrived in the time window expected and did a quick and professional job installing our new dishwasher. He removed the old unit and left the kitchen clean and neat. No leaks, no parts left over and he demonstrated operation before he left. Glad we had Best Buy do the install.

Dishes come out clean and dry (for the most part). The normal cycle is 2 hours 45 mins. Seems a bit long, but the results are worth the wait. Haven't tried the power wash cycle as yet.

The gentleman who installed the dishwasher was above and beyond EXCELLENT informative kind and respectful 10 stars!!!!!!!!! Dishwasher.... I give *** Not as quiet as I thought... even with jet dry still leaves spots Had this 1 month

It took three visits to install the dishwasher: 1st try unsuccessful because the technicians couldn't decide if the flooring was in the way (it wasn't). 2nd try, same problem so I had my neighbor remove the old dishwasher (floor was NOT a problem) and finally 3rd try they came and installed the dishwasher.

The two guys who came to install my dishwasher did a great job, however the one smelled like cigarette smoke pretty bad. Had to open the windows after they left just to air out the kitchen.

The installation team that delivered the dishwasher was knowledgeable about the product and installed it with ease. There was no mess to clean after they left. These two were very courteous and fast. I appreciate this.

The tram was in and out fairly quickly. Found a few loose connections under the sink and tightened up all the under sink connectors, even ones that didn’t go to the dishwasher. Very polite, professional.

The installer was excellent. On time., Called the night before to confirm a window and called again when he was on his way. Also took all the recycling cardboard, trash etc with him. Definitely 5 stars!