Customer Ratings & Reviews

Outstanding Installation. I had a issue with on my side with missing flooring in the back. They had flooring in there truck and fix the issues. Great Service thank guys

The installation crew did an awesome job delivering the new dishwasher, removing the old one and installing the new one in its place. Very professional and polite crew!

We were installing Bosch dishwasher and we were using the service that Best Buy provided. Installation was professional. They called prior to arrival. Arrival was on time. Time spent was fast.

The installation crew arrived when they said they would and were excellent. The old appliance was removed and the new one installed much faster than I expected. Also they cleaned up and left my kitchen cleaner than when they arrived.

The 2 men that came to install the dishwasher were great. They were very polite and did an excellent job installing quickly, leaving no mess behind. Thank you!

The installation couldn't have gone better. The installer called ahead to say that he was coming in 20 min., he was very professional and friendly, and all was accomplished in about 30 minutes.

Best installation service ever. Very professional very good worker, he was quite efficient, friendly and did a grat job

Haulers called the day before, same day and 30 minutes prior to arrival. Came in and with masks on and followed distancing protocols. Installation was done in 15 minutes including old dishwasher haul away. Would definitely use again

The Install crew that came out to install our Dishwasher, Range and Over the range Microwave were awesome. They hauled away the old units and installed the new ones we purchased. They were very knowledgeable with each new appliance they were installing.

Outstanding! The team (Jason/Edu) did the delivery/installation & cleanup in 15 minutes. The team earned a "10" in my book.

Installers were friendly, quick and helpful. Install appears to be well done. Oscar and Anthony got the job done and gave a quick instructional after install was complete.

Honestly, this would be a -10 stars if possible. Best Buy contracted this install. First, they installed with the bottom sticking out by almost 3", with the interior of the dishwasher showing. I called to have this corrected, not knowing that the installers had also crossed the wires. I found that out because Best Buy refused to service the item, despite the fact that it was under warranty as I also purchased the total tech membership. I had to contact Samsung on my own as BB also refused to do this. Samsung sent a tech twice, to first diagnose the incompetent install, then to replace the damaged parts. Dishwasher now works great, no thanks to BB or the $300 tech membership that I purchased!

The installer only did a fair job. The dishwasher he installed works great but he left a soaking mess under the sink. I thought there was a leak but the water on the floor was from the cabinet, not the dishwasher. Once I cleaned that up everything dried out.He also didn't install the air-gap cap. We had to use the one which we already had. I will never let that installer from GEEK SQUAD in my home again.

We decided to let Best Buy install the dishwasher we purchased from them and it was a good decision. The installer was professional, thorough, and efficient. After the installation, he ran the dishwasher to be sure there were no leaks and offered some helpful suggestions.

Really a pain to keep leveled. Constantly having to go under the washer to re- adjust the leveling pods so I can start my load of dishes. Also the racks are made to deteriorate as you can see in the picture. Started doing this about a year into installation but didn’t realize how fast the outcome was going to be.

Amazing, best home delivery service I've ever experienced! The level of knowledge and ease of which they did the install was impressive.

Anthony, who was one of the installers, provided excellent service. He installed the dishwasher quickly and hauled away the old one. He also ensured that everything was connected correctly. He even double checked it before he left.

Prompt, quick and friendly. Fats delivery and my dishes were never sitting in the sink dirty.

Fantastic service. They came in wearing masks and were respectful of our space. Installed the washing machine like pros and took away the old. No damage to property. No problems. No complaints. Would definitely use this service again.

Guys were great Knowledgeable answered lots of questions gave us lots of tips very good job and professional