Customer Ratings & Reviews

Professional, courteous and exceptional service. The installation could not have been better.

Took our old one out, put the new one in with no issues. Was quick answered questions and cleaned up when he was done

The team came in much earlier than schedule, for which we were so happy. Their work was so precise and through. We were so happy about having this team. We'd love to have the same team in the future for a new installation.

The guys who came out to deliver and install our dishwasher and stove did a great job. The were on time, removed our old dishwasher being careful not to get water that was left in the lines of the dishwasher anywhere, hooked up and explained how to keep the stainless looking great. Thanks BEST BUY

Very professional and knowable. They actually installed it right, I had no idea my previous dishwasher, which was installed by Sears quite a few years ago, wasn’t even bolted in place until they came to install the new one.

Definitely recommend these installers. They were very knowledgeable and took the time to make sure they didn’t damage anything while installing the product. The were very quick, but we’re also very thorough as well.

I am a new millennial home buyer. I’m not really good at super hard projects so I hired Bestbuy to install our new dishwasher. They were quick, maybe about an hour or less. They moved it in, installed it, took our old dishwasher away, and everything worked fine! Trust them.

Installer was great. Knew is business, courteous. Efficient. Highly recommend him.

Our installer was great, he arrived promptly and finished the job in a timely fashion. He protected our new wood floors without having to be asked, which was great. The company that he works for, KEPCO, is not so great. They have terrible customer service and do not call ahead to schedule as noted when I purchased my dishwasher. They were closed when I tried to call them to find out what time they would be arriving since they didn't call me. We had issues with them during the installation of both our gas range as well as our dishwasher.

The people contracted by Best Buy to install my new dishwasher wanted an ADDITIONAL $525 to do it. because they needed to do additional work. I nixed that and asked my ex (who is a Professional Engineer) to do it. He did it for free!! Everyone I have told about this thinks $525 (plus the initial $139) was way too much for the work required. I must say, though, that the technician was a nice guy who explained everything I needed and completely understood why I wasn't going to have them do it. Their rates are just TOO HIGH!

Came to service our dishwasher even though the “service rep” cancelled the appointment without my knowledge. (She gets a minus 5 for not listening to me)

The installer did an outstanding job. Cleaned everything up when he was finished. showed me some of the features of the dishwasher and arranged to have the old appliance removed.

The delivery and installation guys that removed and installed our dishwasher were very good. They were careful and went the extra step to get it setup. It did require an additional part which they were able to get and complete before finishing the job. I would recommend them for future customers.

The installers were very professional, knowledgeable, and courteous. They took great care to protect our carpeting and furniture as they moved the old dishwasher out and installed the new one. Installation was smooth and efficient.

Installer did an excellent job. Explained everything completely. Even called the next day to make sure that we were happy.

The install team were GREAT! Very professional, friendly, answered any questions! Very careful with the install. Did a great job!

I'm rating this for the Saturday installation. The installer came out and put dishwasher in, ran a cycle, and went over instructions. As he was leaving he said if any problems with dishwasher come up, to give him a call.

Luis Cabeza and group are the best installers we've had. Very proficient, knowledgeable, cordial and fast install.

They brought it with the other appliances, but the sink and tops were not installed. So, I installed it after.

Outstanding service. Very professional and the installer came back to properly connect the dishwasher to the garbage disposal. He knew exactly why the dish washer was not draining.