Customer Ratings & Reviews

They were quick and professional. They also called and let me know when they would arrive.

I had an old dishwasher and didn't realize how little it worked. I had to wash, wash the dishes before I put them in the dishwasher so that they would come out clean. Now, I just barely rinse or don't rinse and the dishes are spotless. Yay!

Cruz did a wonderful job installing our new dishwasher. They were very professional and helpful about operating the new dishwasher

Great installation experience for us! Marcus was fantastic at his job and very detail orientated and professional! Thank you again!

Installations of all new kitchen appliances have been a little stressful. Coordination, appt times being kept, etc. Overall it was decent but not perfect.

Installers were great! I didn’t know that there would be extra fees because of where I live so that was a bit of a shock.

The guys who delivered our machine were excellent. Very professional and courteous. Great service.

This was the worst experience!! It took 3 times to get the dishwasher installed. The scheduling and communication was extremely poor. The first scheduled date the installers came to the wrong address to install. When the issue was realized they packed up the washer and never came to the correct address. After waiting the entire day at the correct address I finally called to see what was up and was told they returned the washer to the warehouse and it had to be re- received back in before they could schedule another installation date. NEVER even tried to contact me to let me know. Not HQ, Not the subcontractor company or the installer. I wasted an entire day! On the next install date, the dishwasher was brought but was not installed as the 'installation kit' sold with the washer was the incorrect one and the hoses needed to be longer. Dishwasher was left and the appt had to be rescheduled again. 3rd try the installers came and told me the original hoses to the current washer could be used to install the new washer??? With the purchase of the dishwasher I paid for the haul away service. Once the washer was installed the workers were walking out the door and I stop them to say I had paid for the haul away. They told me that service was someone else and they would be coming within the next 4 hours to pick it up?? I was never told that this was what I should expect. The experience wasted several days of my time during main working hours and taking off shifts.

On Time Delivery and Installation Services did an outstanding job installing our new Dishwasher. They were On Time, courteous, efficient, and we are completely satisfied with their work.

My husband was home during the installation process and says they did a top notch job. Explained all the different configurations for loading dishes and the best detergents to use etc. Our experience with Best Buy has been very positive from the clerks in store to delivery to installation.

Jorge and Georgie were awesome ! Very professional and knowledgeable, great job installing the dishwasher!

orlando was absolutely GREAT, professional, polite and respectful.. and he knew his product !!!

The two installers called when they were on the way to my condo and arrived in the middle of the appointment window. They worked quickly and confidently. I also liked that they made a few small adjustments at the end to ensure that the dishwasher was level - good attention to detail.

The installer was great, called me 30 min before arrival, changed my vial since it was very corroded and gave me hints how to run the dishwasher without using rinse aid. Normal cycle high heat, cleaned the dishes and no spots!

The tech that installed our dishwasher was a true professional. He was on time, polite, and very professional. He clearly explained what he was doing and how to operate the washer once installed. We had considered installing ourselves to save the install fee but would pay it again.

On time service and installation, also the technician checked if it was properly working and gave me tips. Only feedback i would love to give bestbuy is please mention in your website that for dishwasher you guys provide air cap replacement. This would have saved us $$

The guys who come to install it were very very nice and extremely professional

Excellent work. Removed old dishwasher and installed new one in same space very efficiently. Took time out for me to vacuum out the space after old dishwasher ws removed.

Jason installed the dishwasher in a very professional manner. He didn’t rush the installl and made sure that it was done correctly.

Installer was fantastic, a true professional with 25 years of experience. Highly recommend.