Customer Ratings & Reviews

The installers arrived during the window of time promised. They were professional. The chief installer showed me how my dishwasher shut-off was leaking and replaced it with a quality product and for a fair price. The installation was quick and the installers didn’t leave a mess.

The installers called ahead to inform us when they would arrive and came in and did the installation in a quick, efficient manner. Then, the head guy followed up by going over all they had done and what to do in case of issues in the first couple of days.

New home remodeling so we Don’t have electricity yet so I can’t review the product yet, but the installers were excellent,

Bought this as part of a gift dor my father who lives a couple hours away and not in the best health. He reported back to me about how professional, swift and surprisingly efficient the techs were. Couldn’t have asked for better.

Installers were great when it finally got done but Best Buy botched the appointment process 3 times over 3 weeks (cancelled the appointment internally but didn’t notify me or update status on website), barely apologized and then offered a $75 gift card for my troubles. Customer service is a joke

On time and clean up after completing installment. Perfect fit

The installers were on time and very professional. Bad part and it may have been corrected, Installers set up time and Geek Squad schedulers also set up a time that was totally different...

Installer arrived promptly to install my new dishwasher. Even though everything went according to plan, I do advise you stay with installer at all times because I noticed he left the bottom guard inside the box he was going to dispose of after taking it out the first time. Once the installer went back inside the house I took it upon myself to go and get it from the box. I asked the installer if he was going to install the protector plate and stated he had not seen it after I personally saw him take it out of the box. Besides that everything went smoothly.

Expert installation and care when hauling the old dishwasher away. I would definitely buy my appliances from Best Buy in the future.

I own a duplex house and had two dishwashers installed by Best Buy. One of the dishwashers would not fit without modifications to cabinet. I changed brands for the install and the rescheduling and installation was no problem.

I installed several on my own and it just a pain I can live without, and disposal af appliances is really hard to get someone to haul away stuff this way not my problem

Our dishwasher was installed incorrectly. We had to call back and have it re-installed. Very disappointed with the installation team.

The 2 men that came and installed our dishwasher were amazing. They took their time to do it right and answered all of our questions and cleaned up after themselves. As a side note Best Buy's price was less than half of what our plumber wanted to install the dishwasher. Great Service Guys & Best Buy!!!

The install team from Best Buy was awesome. They called and asked if they could come early. And then did a great job with the removal of old and install of new. Courteous and kind (showed our 3 year old what they were doing). Five stars!

THE tech was very professional and great representation for the company.

Got this after 6 years of issues with all new Kitchenaide appliances. The dishwasher was the worst and was serviced more times than I can recall. That said, this new Bosch is fantastic. If I put dishes with food remnants in the dishwasher they come out clean. Couldn't say that about my KA. Very pleased!

I've use Best Buy several time for installment of appliances and TV always received great service and instruction.

I had Best Buy install the dishwasher I purchased and they did a fantastic job. They removed the old unit, installed the new one, and took away the old one. They were prompt for the appointment, fast & clean for the install. They made sure it was working right before leaving. Very happy.

I had been using multiple delivery and installation services over the years for my business but I've settled in to using Best Buy/Geek Squad almost exclusively now. They always get the order right, show up on time, and install the appliance quickly. Appreciate the professionalism.

Dishwasher came without a necessary piece due to a factory defect. Install people could have installed the unit without saying anything but said we would not be happy because motor would be vibrating causing noise. They took it back and brought a new unit. That was terrific customer service!