Customer Ratings & Reviews

We were very happy with Chris our instal guy and then to have Ryan Molish show up to make sure all was done correctly and answer any questions was outstanding. We had purchased a washer and dryer 18 months ago and did have some delivery item issues , one damaged, and there was not a geek person sent at that time.

Very professional and knowable. They actually installed it right, I had no idea my previous dishwasher, which was installed by Sears quite a few years ago, wasn’t even bolted in place until they came to install the new one.

The technician did a nice job cleaned up and no issues He was a plumber by training

Dishwasher appeared to work, but it turned out it can't run any cycle for more than a few minutes before stopping and showing an error code. I now have to have GE out to fix my brand new dishwasher. The door was also not installed well, and falls hard to the floor if it is opened past a certain point.

Great product but clanging its tray levels may not allow its door to latch

Our installer arrived in the time window expected and did a quick and professional job installing our new dishwasher. He removed the old unit and left the kitchen clean and neat. No leaks, no parts left over and he demonstrated operation before he left. Glad we had Best Buy do the install.

The installers did a good job with the dishwasher install. The only reason this was not a 5 star is because installers weren't super friendly, but did a good job.

called before they came cleaned up when work was finished

On Time Delivery and Installation Services did an outstanding job installing our new Dishwasher. They were On Time, courteous, efficient, and we are completely satisfied with their work.

Garry and Chief were incredibly professional, kind, and courteous with their installation process. Garry walked me through everything with using my dish washer, which was so helpful and informative. Very pleased!

The team came in much earlier than schedule, for which we were so happy. Their work was so precise and through. We were so happy about having this team. We'd love to have the same team in the future for a new installation.

Installers were prompt and effecient. I highly recommend using Best Buy's installers. Not too expensive either.

The installation tech was superior in every aspect - would like to have him do all the repairs if we could. Best Buy has the right installers. A friend bought a full set of high end appliances from Sears in September and after 6 customer service visits the installation is not complete ice maker still doesn't work.

The day of delivery for my appliances, they came 30 minutes ahead of schedule. They were very professional and nice. They worked diligently and had my old dishwasher disconnected and the new one installed before I knew it. They even gave me a personal number to call anytime if I have any problems. Great service!

Although they were not able to fully hook up my dishwasher due to a problem with the pipe (not their doing!) they were knowledgeable enough to know what needed to be done. If they hadn't caught the issue and attempted to hook it all up and start the washing cycle, who knows what would have happened!?

The guys who came out to install our dishwasher did an excellent job to make sure not to track anything into our house, put the dishwasher in place and level it, then help and explain how it works. They were very professional and didn't mind answering any questions we had.

The guys did a great job the first guys took the dishwasher out the new one was damaged had to wait for new one the new guys came with the new one installed in in no time.

Two gentlemen installed new our new Samsung microwave, dishwasher, and oven, hauling away our old ones. They did a great job and even reminded me about stuff left in my oven. I almost lost all of my cookie sheets! Great service.

Good. I was happy with the service and the parts. Recommend it.

The Install crew that came out to install our Dishwasher, Range and Over the range Microwave were awesome. They hauled away the old units and installed the new ones we purchased. They were very knowledgeable with each new appliance they were installing.