Customer Ratings & Reviews

Courteous and friendly enough; however, messy and left trash on kitchen floor. Failed to install the kick plate securely so it just fell over when it was bumped slightly. By the install directions they left behind, I could see they did not secure it with screws, but rather just leaned it up against the bottom and did not attach it.

Jason and Adrian installed our dishwasher and microwave. Both were very knowledgeable of their work besides being courteous. They gave us information about the appliances like how to operate, cleaned the appliances after installment. Best Buy should be proud to have them as staff.

Couldn't have been better. From the scheduling to the actual install, it was a breeze. My installer Richard was the best. Bravo!

I was very pleased with the installation of our new dishwasher by the Geek Squad. The lady that installed it was very knowledgeable about our dishwasher, and not only installed it but showed us how to use it and maintain it. She was very pleasant and helpful.

Dishwasher install by Geek Squad was easy and quick. No hassles for me to do the work.

Dedicated, thorough and competent installers. They went above and beyond to get the dishwasher connected! They were awesome!

Wish was rod needed also a new air gap in addtpto buying the install kit.. cost me $100.00 to buy from installer.

Dishwasher moved in, assessed that existing electrical line needed to be longer or outlet installed, once completed successfully installed, tested and basic training in use provided.

The guys came in as a 2 member team and finished the install very quickly. Cleaned up everything after they finished the install. Highly recommended

Great installation- no leaks. However, they do leave behind a mess from cutting through inside cabinets.

I have always had a great experience with the Geek Squad. When installing my dishwasher, they kept me informed when they would arrive, showed up on time, did the installation quickly, cleaned up everything, and showed me how everything operated. They were top notch.

Great team of installers for my dishwasher! They called when they were on their way, we're prompt, friendly, through, knowledgeable & accommodating!

Best Buy techs were on time , courteous and professional. They did an expert installation and made sure we knew how to operate our LG dishwasher.

Install was without incident & all surroundings were protected. Very professional.

I am very disappointment, it took 37 days and 5, yes 5 scheduled appointments to install a basic dishwasher. First visit the tech did not have the appropriate materials on his truck and had to reschedule, the second appointment he arrived with the correct equipment but somehow mysteriously forgot to bring the actual dishwasher 3rd appointment no one showed up 4th appointments they decided to cancel at the last minute and then finally on the 5th appointment they were able to get this installed. I sat and waited for hours each day only to be disappointed. The people on the phone lines were very helpful in trying to resolve the problems but apparently this is a true example of the left hand not knowing what the right hand is doing since apparently BestBuy subcontracts out the installation. I'm very disappointed and I purchased many many many appliances from BestBuy over the years and this was not what I expected

Jacob did a great job in fixing the hose for the dishwasher. He knew exactly what to do and he was very friendly and profession, too.

I may not need 50 characters to review the two gentlemen who did a excellent job of installing my new dishwasr

Installers were professional, within the time frame that was given. I recently installed new hardwood flooring and the took precautions to not scratch up my flooring. Very satisfied.

The installers were so friendly & quick. Came in, did their thing & then were on their way. Went over basics & made sure we were comfortable with our new appliance before they left.

I'm happy! The installer had a 'can do' attitude & was fast & efficient. He was pleasant & made me feel at ease with his know-how.