Customer Ratings & Reviews

Dishwasher was installed and old one taken away in a timely and efficient manner.

Installation was fast and friendly. Our opening for the dishwasher was barely larger than the minimum requirements and the install team found a way to get the dishwasher installed. They were great with running through the product features too.

Did not show for pre-inspection and installation, despite being confirmed the day before scheduled date/time. Had to reschedule. Literly had to suffer through HOURS of BestBuy telephone tag with customer service(?) before I was finally connected with manager of local manager. Took a personal meeting with manager IN STORE before a satisfactory solution was achieved. Delivery still resulted in an extra week before installation was complete.

Installers were prompt and effecient. I highly recommend using Best Buy's installers. Not too expensive either.

This is the fourth appliance we have purchased from Best Buy this year, completing all new appliances for our kitchen. All Samsung. Each piece was delivered and installed by Best Buy, outstanding service, very professional delivery and installation. Highly recommend

Two extremely knowledgeable and hard working tech showed up, on time, for installation. Job was completed without a hitch.

Socrates and his assistant delivered and installed our new dishwasher. He was very professional and knowledgeable about our dishwasher. He made sure to answer all of our questions as well as made sure the machine was working properly prior to his leaving.

I think this dishwasher is just average machine. I expected before I purchased it, since the price was reasonable.

The crew installed the unit but took my brand new water line drain hose with them . even after calling him still did not return those 2 items .

The installer stayed in touch, offered to come early, handled any difficulties that came up, was friendly, yet on task, completed the installation in a timely and as expected manner. He explained as he went along and answered all questions.

The gentlemen that came out for the installation were awesome. They paid close attention to make sure that the installation went smoothly, ran the dishwasher and cleaned the area when they were done. Very pleased and happy with the installation team!

Very courteous and neat and clean entering the home with the booties to protect the floor in and out. Ask about the failings of the one he was replacing. Worked steady in and out in the rain, I was very satisfied with the time it was done in.

Knowledgeable, prompt and friendly installers. They were informative and did a great job.

The team that installed our dishwasher were great. They were patient and knowledgeable, answered all our questions confidently.

Got the job done eventually, but struggled quite a bit. Chipped the edge of the cabinet a bit.

Very professional, patient, and informative installers. They cleaned up after and explained to me everything that was done AND how to operate the dishwasher.

The Best Buy install team showed up on time, knew what they were doing, installed the appliance with a safety-first mentality, and they were very friendly and polite as well.

Great! Armonti Miller, the Installation Rep did a great job. Appt was within the window of time, he was knowledgable and helped give an overview when install was done.

The gentlemen who delivered and installed my dishwasher were great. Very knowledgable, easy to work with and did it very quickly. Could not have asked for better service!

Installation completed in a friendly manner. The installation was not aligned correctly.