Customer Ratings & Reviews

The person who installed my appliance was very thoughtful, knowledgeable and explained things clearly!

We were incredibly impressed with the installer of our dishwasher. He was friendly, knowledgeable and we appreciated that kept us informed throughout the installation.

We needed this product for our installation, so it did what it needed to do.

Installer was very helpful in letting us know what type of connection was needed to install dishwasher. Would of been nice to know before installer showed up.

perfectly installed. very polite and very professional installer

The installers were great. The dishwasher is horrible and breaks all the time

Excellent install technicians handled this install without issue. Technicians did an excellent job explaining the features and how to use the washer.

Installers arrived on time. They were very professional and went right to the job. They were friendly, but didn't waste time chit-chatting. Installed dishwasher, then checked everything. I am happy!

Everyone couldn't have been kinder, but Best Buy as a company should be able to do a better job with improved analytics from a managerial / supervisory standpoint to know when something doesn't seem right. The Install team on two different dates arrived once at my house without the dishwasher and another time they called and said they were 5 minutes away and then called back to say they don't have the machine on the truck. Finally, after the installation took place I kept on receiving text messages about an upcoming installation. Also, Best Buy should inform that delivery has been passed on to X team . . . and then not communicate any expected delivery time, because that was confusing. I rec'd vender notice about coming between 11:00 - 1:00 pm and then rec'd a notice from best buy for a different time range. Thank you!

I am very skeptical about services offered these days, it's hard to get a job done correctly. I was 100% happy with the Geek Squad technician that installed my dishwasher. He was very knowledgeable and explained everything. I definitely would use this service again.

The BB installers did an excellent job. They were very quick, clean, and respectful.

They were very neat, clean, and professional. 100percent happy with the installation team. First time purchasing an appliance from Best Buy, and would not hesitate purchasing appliances from them again

I would recommend our new LG dishwasher. Easy to read cycles. Also our installers were great, efficient and courteous.

On time and quick professional install. No problems so far. Very happy with results.

The totaltech guys have been great. We had a slight issue with a leak on our dishwasher and after a little troubleshooting it was decided to replace instead.

Very nice dishwasher and easy to use and acclimate to! It was a good fit for my kitchen and space and goes well with all of my other appliances! I would make the purchase again... Love it!

fine. polite installers. worked with me to overcome an issue.

The installers that came to my house did an excellent job! I am so happy with the experience! On a scale of 1 - 5, I give them a 10!

The wait and delays were ridiculous. This dishwasher was setup for delivery 3 different times and I wasn’t notified until the day before delivery. I think Best Buy could have done better communicating with me.

I got free dishwasher installation with my Total Tech membership. The installer is a contractor with Bestbuy. Friendly and professional. I highly recommend getting Total Tech.