Customer Ratings & Reviews

All parts and everything came with the machines easy installation nothing bad I can say about it all parts were included no need to worry about that

The technicians came on time and installed my dishwasher without issues. Very engaging and answered all my questions!

Best Buy planned which products would be best for the kitchen. The bundle was perfect. In-Home installation by professionals who know what they're doing is the only way to go!

Installer was very thorough and pleasant. Washer would not take on water and installer had to return a few days later with a longer water hose.

on time, very courteous and respectful of family with kids and dog, had to make an additional purchase from installers that was not discussed in store to complete the installation.

Our Whirlpool dishwasher came with free installation, so we accepted instead of doing it ourselves. The 2-man crew was on time, let us know when they were about 45 minutes away, and then removed our old dishwasher and installed our new dishwasher with no problem.

This installer was great. Extremely friendly and personable. Even after my Great Dane tongue punched his ear! Great character and cleaned up after himself. Wish I could remember his name!!

We purchased a kitchen aid dishwasher that came with free installation. The installers were polite and did their work quickly, no issues.

The executive install team was absolutely amazing. The best customer service I have ever experienced and they did an awesome job with the installation

The installation was fast and easy, the installers were very professional and knowledgeable. The appointment itself was a disaster. My appointments kept being cancelled, i would call BB set up an appointment, I would receive an e-mail confirming appointment, however, on the day of appointment no one shows up, I called BB set up an appointment, and the same thing would happen. It happened four times. Imagine the frustration of staying home from work and no one shows up. I finally went to my local BB store, I explained to her, Lauren, what was happening, she said “well, none of us here made the appointment, I dont know who were sending you those e-mail” she didn’t want to hear it...she made another appointment, I received the e-mail confirmation, I showed it to her, she looked at it and nodded that it was her that made the appointment. But, on the day of the appointment no one showed up... I went back to BB. And some else helped, it took 5 tries but, finally the dishwasher was installed.

The company that removed and installed our dish washer did a wonderful job. He made sure it was running correctly before he left my house.

Good, efficient dishwasher installation. No problems so far.

Great Service. Installer showed up early and was able to install the dishwasher in no time. The job was done professionally and they let no trace that they were there at all.

Great job. No issues with the installation. First time we haven't installed a new dishwasher ourselves. It was so nice to have someone else do it.

The installers came on time and gave me good notice before their arrival. They were professional and friendly. The best part was that I received free installation with my Bosch purchase. After this experience I would even pay for installation. Thank you!

Scott from GeekSquad was very patient on installing our dishwasher, there was a water pipe on the back of wall that makes the dishwasher stick out. And Scott tried numerous ways just to make it in place and not shaking around. Nice Job!

Installer Josh was so professional and efficient. Did a great job!

Our experience with dishwasher installation was ridiculously annoying. The installer person dropped off the new dishwasher and said he needed more supplies/tools. Was due back in a couple of days but never showed up. We contacted him; he promised to appear; but again was a no-show. We had to contact Best Buy and reschedule the installation appointment. We asked that a different installer person to be assigned. However, Best Buy sent the very same installer. This person did show up for the 2nd appointment and completed the installation. We like our new dishwasher but we were very disappointed in the lack of communication & lack of service originally demonstrated by this installer person. It didn't make a difference even when we asked Best Buy to send someone else. We expected better from Best Buy. The FAIR rating is for the installer and the installation experience.

Pleased with dishwasher installation team. Not pleased with the scheduling team. They tried to charge me for old dishwasher removal when the sales guy specifically said no charge. Almost cancelled whole order over a small fee... Shady...

The installation of our dishwasher was performed with a well qualified technician arriving on time and installing the unit professionally to our requirements.