Customer Ratings & Reviews

The installer arrived when promised, took out our dishwasher without a mess on our carpet and installed the new one within an hour. I would not hesitate to pay for installation again and I'm confident that his work will not leak.

Great installers. Had a minor issue that is now resolved.

Had paid for new hoses and install. Our old system had different connections and crew members had to run and get different hookups. Great crew really friendly and very helpful with explaining new features on dishwasher

Very good professional people. They were prompt and got right to business.

They did an excellent job. They were quick, efficient and were careful to test the dishwasher.

Excellent install of dishwasher through Best Buy. Very efficient and knowledgeable installers.

The product was delivered in January of 2021 and have had multiple service visits. After the issue was properly diagnosed, the conclusion is that it was an installation issue all along. So I cannot give a fair review to the product but Best Buy installation and Geek Squad was horrible. I am just sick and tired of talking to multiple contractors that Best Buy uses. As a customer, I should only have to discuss with Best Buy & they take it from there. It was left up to me to communicate with all the service providers and Samsung. I am constantly repeating myself and the Geek Squad attitude was nonchalant, no care in addressing the issue. Very frustrating. It is April & one more visit is still needed to completely correct the installation issue. I have had 4 visits already in total. Based on this experience I decided to purchase my other major appliances else where.

Installation was on time and quick. Very satisfied with thw whole procrss.

Installers were friendly and professional. They answered all our questions.

It took some days to schedule but the team came ontime , they were fast. They were supposed to unistqll old dishwasher and install the new one but due to poor electrical outlet they had to come again. Very professional .

Great installation service. Technician was professional and knowledgeable.

Great crew who installed the dishwasher. Helpful in every way. Highly knowledgeable. They are the best!!!

I am very happy with this product. I love that there is a light in it and the middle shelf can be raised or lowered.

The installers were efficient, knowledgeable, and thorough. They provided great follow-up and communication throughout the process. I highly recommend using them!

My gosh this guy installed dishwasher microwave and stove by himself the whole thing was professional as could be very impressed i have geek squad didnt cost extra

I had installation sevices from Sears, Lowes, and Hd, but Best Buy provided the best installing services by far because I got email, calls and call 15 min before arriving and on weekend too. This is my second appliance purchased .

The installation was exactly on time and took about an hour. The men knew what needed to be done and did it well. Did not leave any mess behind! I'll definitely choose Best Buy again for both appliances and installation!

The two men who installed the dishwasher were wonderful! They took their time and made sure the dishwasher was in perfect working order before they left.

My wife loves the new dishwasher. It seems to wash the dishes much cleaner and loves great with the new Frig. we got at Best Buy.

Were in and out in less than 30 minutes. I have done it myself numerous times before but am disabled now so this was huge. Arrived when then they said they would and very polite. Exceeded my expectations!