Customer Ratings & Reviews

Great installation service. Technician was professional and knowledgeable.

My wife loves the new dishwasher. It seems to wash the dishes much cleaner and loves great with the new Frig. we got at Best Buy.

I cannot fault the installers for the fact that the Best Buy rep did not tell me the dishwasher would be installed by a 3rd party. For whatever reason that I never found out, the installer did not make it to the initial appointment time. I believe the mistake was on Best Buy's side. The delivery/install guys were friendly enough, however when they did arrive on the subsequent scheduled date they were not able to install due to an issue with my plumbing. I live in a rural area so getting a plumber out here can be difficult and costly. I do not blame the installers for this. I found someone local who could fix the plumbing, and as a bonus, install the dishwasher. So I called Best Buy to see if I could have the installation fee ($130) refunded. The Best Buy customer support rep was awesome and processed the refund within minutes. The person who fixed my plumbing and installed the dishwasher charged me nothing. So I not only saved the considerable expense of hiring a plumber, but was also able to have a working dishwasher the same day the plumbing was fixed and at no charge! I give 2 stars for the installation for the reasons given and because they didn't end up doing the installation at all!

The installer was great. He installed the dishwasher quickly, with percision. He took the old dishwasher out and cleaned up everything before he left. I was very pleased with his work and would recommend him to my friends.

The installation process was quick and easy. The installer showed up as scheduled and was very efficient while at the house.

Need less than a 12 hour window set the night before install. I asked for a morning appt when I purchased the dishwasher. After a 2 hour call to reschedule the time the night before and several calls the day of installs the installers arrived at 5pm. Thought They did ok but still had to have another installed come back to complete the job correctly. Best Buy was awesome, but 3rd party installers need improvement!

I would highly recommend purchasing from Best Buy, The delivery men were fast, very knowledgeable and took time to show each feature

My installer did a great job. I knew it was going to be a challenge getting the old dishwasher out and my installer was up for the challenge and educated me on the product. Very friendly and professional!

Best Buy gave me a time for installation, Pacific Appliances called and gave me a different time. Whatever, we were able to accommodate. After installed, the dishwasher did not work. That gave me very little confidence in my purchase. I spent the next 4 weeks trying to get a replacement and somebody to deliver it. Best Buy says they're waiting on the installer, the installer is not reachable or unresponsive. It was a common theme to hear each side blame the other. I finally got a confirmed installation time and they showed up two hours earlier and wondered why I wasn't there. Given my commute and busy schedule this was impossible to accommodate. With persistence on my end I finally got my dishwasher. I don't have time to deal with unprofessional people who can't simply deliver and install a dishwasher. I'm not pleased and will not be looking to Best Buy for any other major appliances. The dishwasher itself works adequately.

Matt, who installed our dishwasher, did a fantastic job. He was very careful and efficient and did an excellent job explaining the product to me and my wife.

Service was excellent. Person was very helpful. Explained everything about the dishwasher.Excellent.

I'm not handy so having the peace of mind to know that the installers would install this dishwasher correctly was very important. Plus, if anything happens after install, I could easily call them back.

The installation was incredible. The installer was in and out in about 15 minutes. I have never had something.

Installers were actually early, but called ahead, which was great. Very efficient and knew what they were doing.

Dishwasher was setup great, fast and haven’t had any problems

Great service. Professional and quick. Driver called before arriving for delivery.

Installation went well. The tech was very knowledgeable, made all the connections and tested for leaks and operation of the machine. Dishwasher was a replacement

The installers for Best Buy are great. The worked with my work schedule for the install and were very personable and knowledgable. They arrived on time and the installation was done in a timely manner.

It takes a very long time to wash, not very quiet. The top row gets stuck a lot.

The Team that came out to install our dishwasher were very professional, did great quality work, and did not leave a mess. Highly Recommended!