Customer Ratings & Reviews

The Team that came out to install our dishwasher were very professional, did great quality work, and did not leave a mess. Highly Recommended!

The installers for Best Buy are great. The worked with my work schedule for the install and were very personable and knowledgable. They arrived on time and the installation was done in a timely manner.

my refridgerator was installed professionally and quickly. The attendants were courteous and knew their stuff!

Installation of our dishwasher was great! The guy called us before saying the time he was coming. Very professional!!! The mess he made it, he cleaned himself. Wonderful job!!!

I do not remember the installers name; however he was great. Like I said fast and efficient and he walked us through the operations and what we needed to do the keep the machine running with no problems.

First one didnt work from the moment they walked out of the door after installation. The would not let me exchange. Sent Geek Sqaud could not fix it. Sent Samsung guy who changed panel. Worked for a few weeks and stopped again. Made me wait over a month to get a new replacement which I should have had from the beginning. They broke my kickplate witha dolly and would not take responsibility. Filed a report and claim. Have never heard from anyone! Worst customer service ever and worst Samsung product I have ever purchased. Will never shop Best Buy for appliances again. This survey sent to me is for the replacement one which they say I purchased July 30. Sent a survey even before the item arrived? Huh? How can i comment. I purchased my original appliances Memorial Day. Just got my second dishwasher installed Monday August 30.

Home delivery team was outstanding on-time very informative and respectful. The home delivery team worked so well together and were very professional. Fully tested and cleaned up afterwards!

This LG dishwasher is wonderful. You turbo is great

The technician that came to do the installation was very knowledgeable and projected a good image and pride in his job.

Delivery was easy to coordinate and on time. Very professional and cleaned up after. No bumps or dings on the walls or floor. Delivery/installation man chose the best (for me and my house) path not just the easiest. Thanks

I could be happier with dishwasher installer that my local Best Buy uses. No issues. He was very careful not to mark the hardwood floor in front of the dishwasher.

We had a very bad experience with initial installer. Once Ben Johnson with the Geek Squad showed up, everything took a turn for the better. Very kind, professional, thorough. He is a great representative of Best Buy.

On time and personable. Had a little challenge but got it done and installed correctly

The installation was quick and easy. The install service was top notch.

On time, done per request. Quick and efficient. Would use again

Brad called ahead & arrived on time. He listened to what was wrong with the dishwasher & knew immediately how to fix it. He was friendly and professional. I would highly recommend him.

Great service. Very professional and knowledgeable. Would recommend them.

This was a flawless installation. The tech was professional and when to work installing my dishwasher. Once he was complete he explain all the special operating features. Love this my tech, a man with a great personality.

Professional and conscientious. The installation was seamless. Great job.

Excellent service fast and done right. Friendly and on time. Worth it.