Customer Ratings & Reviews

Was here right at time scheduled. Got the job finished relatively quickly. Was professional. Quiet. No complaints.

Only one of the crew could speak English and not very good. They brought all necessary items to do the install but somehow said they couldn’t (on the first try). I spent $400 for a plumber to connect the same item the install crew had as part of the install. The second time the same crew came. Very hard to understand but got the job done.

Great item for the price--------Seems not that loud while washing but smaller to hold dirty dishes than my last one...........but overall looks nice and does the job

The installer and the Geek Squad.did not correctly communicate. There were scheduling glitches. When it got straightened out the Installation was professionally and rapidly accomplished. We are very pleased with the dishwasher!

Awesome service. No complaints. Came back for reinstall.

Very knowledgeable installer. Quickly did his job and answered all questions

Company hired by Best Buy were very professional, courteous and respectful of property. They brought the old dishwasher to the curb for me for our local pickup. Did w great job with the installation.

The two dishwasher installers came at the beginning of the promised window. They were friendly, courteous, and efficient as they installed the dishwasher. There have been no problems with the installation, which was over a month ago.

I Love my dishwasher, It is a beautiful Stainless steel. Cleans perfect. The best part of it is that it makes no sound at all. I would recommend this product to any one. I like that I am able to pay this off with no intrest.

My dishwasher is awesome. Love the stainless steel inside. So quite and washes like a dream. My installers were fantastic. Could not have asked for better guys.

We had not expected a special situation, but installer Pete discovered our wooden kitchen floor had been added after our existing dishwasher was installed, so it was not a typical slide out/ slide in installation. Pete was very clear and helpful; I agreed to modify the flooring and we scheduled a second installation visit. I requested same crew and once again Pete and his helper were very careful and thorough, with no pressure to rush things. I was very impressed with their quality and customer- focused approach and the excellent installation which took account of the non- standard conditions in our older home. Very good work!

The installer (Zack) did an outstanding job of installing my new GE Profile dishwasher. He arrived on schedule and was able to make, the required water, drain, and electrical connections in short order. The availability of such excellent installation service is the main reason I like to buy my major appliances at Best Buy.

The installation team did an excellent job. They called when they were on their way. They called when they arrived. They wore masks, put on booties over their shoes while in my home and wore gloves. They highlighted a concern I had with my plumbing, still tested the product. With their assistance, I was able to call my plumber early in the day to schedule a repair for the next day. They could have just done the installation and let me be concerned with the repair. But they went out of their way to be helpful to me. I would highly recommend this installation team.

I received this request for review long before my dishwasher was installed. Best Buy should consider sending reviews and starting the warranty period AFTER The product has been installed. I made the purchase on 12/30/21 and it was finally installed 2/12/22. The installation went very smooth and I couldn't have been more impressed and they even demonstrated the various features. I've only ran it once but I will say it it did an excellent job removing the residue. This dishwasher is easy to operate and get quiet.

The install of my dishwasher was great. The installers were kind, courteous and professional. They installed and cleaned up the area.

I recently purchased a dishwasher to replace my 13 year old black Kenmore. The installer contacted me to let me know he would be earlier than scheduled and if that was convernient. He removed the old dishwasher and as he thought, the water hose I purchased with the dishwasher would not be long enough to reach behind our kitchen cabinet layout. He had another appointment he needed to make and asked if it would be okay if he went to that call and picked up a part to finish my install while he was in town (we live in the country). He returned later that day and finished the install as promised (on a Saturday). He took the time to show me how each of the settings on the appliance worked, some troubleshooting, and advice from the manufacturer on products, Absolutely positive experience!!

The first delivery guy was a total fail and drove away but the team that eventually put the Dishwasher in were terrific. Professional. Tidy. Careful.

Excellent work and great project! Very happy with my purchase and very happy with the installation!

Excellent job. The installers were professional, clean and efficient. I love my dishwasher. It is very quiet and economical and slick looking. It was a little on the expensive side, next time we will try to look for it on sale. The salesman, was also very helpful and knowledgeable. All in all we’re very happy with our purchase.

There were some issues with local third party contractor having to cancel due to personnel issues. However, GeekSquad was ready to make it right by sending out their own team. Third party contractor ended up making good on an earlier date though and provided a discount for having had to cancel. Installation was smooth. Installer was careful and considerate.