Customer Ratings & Reviews

Our installer did a great job. He removed the old dishwasher with care and installed the new one without a hitch. He explained the new one very well so we didn't have any problems running it the first time.

The guys who came to install were great! So friendly

The gentleman that showed up to inspect my kitchen did an excellent job. Quick, on time and friendly.

The installers were efficient, prompt and professional. They even cleaned the floor behind the stove and tidied up everything beyond expectations. We were very impressed!

The Best Buy team did a GREAT job installing our new dishwasher! The were polite and cleaned up after they finsihed!

Service man was on time, friendly,& efficient! Would use him EVERY time!

Your install team is very professional and helpful sticking with the job and providing guidance!

The BB crew was on-time and they communicated throughout the service period. Install was fast, effiicient and painless.

Dishwasher was installed poorly. Drain tube was pushed up next to sink in cabinet and never secured to cabinet so as soon as water went into drain tube it fell and is no longer positioned 33" above floor per instructions. Installer only made it look correct for picture. Also, installer has drain tube and electrical pushed thru same hole in cabinet which created a kink in the drain tube. I will have to reinstall this dishwasher the proper way myself. I thought that I was saving time by having Best Buy install and paid for the Totaltech Membership. Never again! SAD!

Came in and did the job in less than 30 minutes! Very courteous, thorough and professional in their task. Did not leave any debris behind. Took the old unit and cleaned out.

Beautiful, intuitive and I get clean dishes too! Really nice product. Took 3 Geek Guy trips to get it installed correctly, but it was my fault. Must make sure the space is correct but overall a great buy!

I've never had a bad experience with Best Buy installers or Geek squad and he did not disappoint. Did a superb job and explained everything he had done and who to contact if we had issues. Great Job!

Installer came to job with a badly bleeding elbow from a previous job. He got blood everywhere on inside of cupboard. I asked him about his wound and finally told him he needed to change bandage and clean cupboard. He came in with hand sanitizer which did not get blood off the walls of cupboard. I gave him some kaboom to clean. He never stopped bleeding and I asked him if he needed stitches and he said no but continued to get blood on my surfaces. With my complaints he changed bandage 3 times but this never stopped problem. He knew nothing about function of my machine and could not offer demo. He asked me to give him a positive review and I said all these companies ask me to do that but I don’t get paid and have no interest. I had trouble with installation of top shelf as it was jammed. A repair company came from Fair Oaks CA to fix the problem.

fast efficient and very nice young men. Showed us how it works took away all the packing. Thank you

Arrived when expected- polite and professional. Took old dishwasher away.

the installers were professional and completed the installation in a timely manner.

Good job with installation of dishwasher. Made necessary connections.

The technician was knowledgeable and professional and could answer all my questions.

Once the dishwasher was finally delivered the techs that installed it were A+.

The installer did a good job. He called when he was on his way and completed the job in a timely manner and without any issues.