Customer Ratings & Reviews

Second, echoing review, Geek Squad was supposed to come in two phases: 1 installation and 2 haul away. To our appreciation they combined both phases by installing our appliance and hualed away in one phase. Grateful.

The installation was done by Arnold and Justin. The were very quick and respectful and explained all of our questions. They were both professional and did a wonderful job. Arnold has done repairs in my home before and is an asset to your company. He deserves a good salary. I have faith in his work and will never use a 3third party again as a repairman or installer. Only Arnold and Justin will come into my home in the future. Thank you for the wonderful job they both did.

The installer, Maurice, did the installation by himself and he is outstanding. Not only was the installation perfect, he took plenty of time to go over all the instructions with us, and made sure everything was working properly. Our sister in law came over the next day and commented what a nice job he did. She had just bought a dishwasher at an appliance store and said our installer did a better job. If you buy from Best Buy, hope you get this guy!

Jermaine was incredible! He answered all of our questions and was very professional.

The install crew arrived within the specified window. Jared installed the new dishwasher in a timely and professional manner with apparent good attention to detail.

I bought the Bosch to replace a 12 year old Kenmore that was in our house when we bought it. Like many people, I believed that completely rinsing dishes before loading into a dishwasher was necessary regardless of brand. I read the reviews stating that with the Bosch you don't have to rinse at all, and bought it even though I didn't entirely believe the claim. Well, let me tell you it is absolutely true. I've tried to make the Bosch fail by loading some rediculously dirty dishes with baked on food....the Bosch cleans them all. I never thought I'd be so excited about a new dishwasher. Oh, and it's unbelievably quiet too.

Great experience. They were swift and the product works flawlessly

They called ahead to annonce their arrival time. They were coutreous cleaned up. and we have had no problems. the samsung dishwasher is as advertized. its great.

The subcontractors who installed our dishwasher were very good. Fun and easy-going guys. Installed appliance quickly and properly. Would recommend.

The installers were very courteous and on time. It took longer than I anticipated due to them having to put in a new hook up in the wall. They did a great job.

This dishwasher is extremely quiet and very efficient. It cleans the dishes well and with the lighted interior it's very easy to see when your dishes are finished.

The installers did an excellent job! Very happy with the job and work.

Awesome team of installers! They answer your questions and make sure everything is all taken care of before they leave.

The two gentlemen that came to put in our dishwasher were professional and friendly. They went right to work finding which switch on electrical panel was the dishwasher and checked at least three times before starting to make sure- that took maybe two minutes. It only took them an hour in total to put ours in and that is with having to go downstairs and turn off the main water with a wrench because it has no handle, having to stand on an old couch (yes, I said it was fine first) to reach it, and he remembered to go back down there. The cutoff under the sun didn’t work at all, but we didn’t realize that beforehand. And it never shut off completely so I got him some buckets and he had to dump them twice- but he never missed a beat. The old dishwasher was wired up a little differently so he had to quickly brainstorm how to fix it and he did within about 3-5 minutes, he had it all figured out. They tested it and showed me how to clean the filter and how to run it. It was worth having them come so my husband didn’t spend the year yelling at the dishwasher trying to do it himself!

my dishwasher installation was great - they arrived on time and installed quickly. They tested it and it has been working great since.

I picked out all my Samsung appliances for the new kitchen. I am truly amazed at how well it cleans and easy to use. Very quiet. Highly recommend it.

Installer was careful and efficient. He checked with a quick run to make sure there were no leaks, and ran through the operation of the dishwasher.

Best Buy installation and haul-off team was great. Two people that behaved professionally and were friendly. They didn't mind answering questions I had. They were efficient and left the area clean.

The installers delivered the dishwasher on time and were polite and professional. They were knowledgeable and accommodated the existing cabiinets for a perfect fit. Thank you

The installer was a little late in arriving, but he called in advance to tell me. Once he was here, he was very respectful of the property and was friendly and professional in his communication with and explanations to me. He performed the installation quickly and checked that everything was working correctly. He cleaned up everything...no one would have known he had been there.