Customer Ratings & Reviews

The installer that brought the dishwasher called the night before and the morning of the delivery and was on time. The install only took about an hour and he left no mess. Very professional.

Best Buy came and installed my dishwasher. I had no issues with any of the installation.

I would go anywhere else to buy what I need. Love to shop at Best Buy.

I always add the installation service along with the appliance purchase at Best Buy. Professional installation by friendly contractor. Save me time and make me peace of mind.

My new dishwasher was installed by someone who really knew his stuff... two thumbs up!

The company they sent to install my dishwasher was first rate. Very clean and respected my property and took great care in the removal and installation.

Excellent install. Total tech team. Always sends and expert or two!!!

The install team was on time and very thorough. The bonus was the haul away.

Purchased a new dishwasher and used Best Buys installation. The installer was very professional, quiet and quick. He called before arriving, and was very polite. Very happy with this experience.

The installer answered questions for me while he was installing the dishwasher. His answers were accurate and helped me to use the dishwasher without analyzing the user manual.

LEE WAS OUR INSTALLOR FOR THE DISHWASHER. NOT ONLY WAS HE VERY PROFESSIONAL BUT ALSO VERY KNOWLEDGABLE ABOUT THE PRODUCT AND THE INSTALATION OF THE DISHWASHER. WOULD REQUEST HIM AGAIN!!

The installation team was professional, polite, and answered my questions with complete information.

Dishwasher installation was done in good time frame

Best Buy does it right! My new Bosch dishwasher was installed with excellent customer service and professionalism. I would definitely buy another major appliance from Best Buy in the future!

Having been shopping at BB for over 15 years and being a Best Buy's Total Tech program. I recently made a purchase of a set of appliances for my home, which included installation services as part of the order. However, to my surprise, 18 days following the purchase, I noticed an unexpected charge of $1381.31 on my credit card statement. Despite my attempts to seek clarification from Best Buy's customer service, no one was able to provide a clear explanation for the charge. In order to resolve the issue, I was compelled to initiate a dispute with my BB credit card. Through this process, it became apparent that the charge encompassed installation fees for the refrigerator, dishwasher, range, and microwave that I had purchased. Adding to the peculiarity of the situation, I had returned one of the microwaves, yet I was still billed for its installation. Regrettably, despite the extensive two-month duration of the dispute process to decipher the breakdown of charges, Best Buy has declined to reimburse the funds. This decision is particularly disheartening given that the dispute resolution itself took two months to determine the source of the billing discrepancies. This experience has left me feeling frustrated and puzzled by the lack of coherence in Best Buy's handling of the situation. Throughout this ordeal, I have engaged with various representatives at Best Buy, investing over 20 hours in conversations. Unfortunately, despite my efforts, I have been met with an inability to provide a resolution.

Have to say that the 1 technicians that came to instal my dishwasher were amazing! Very nice, helpful, knowledgeable. I really like their service

Very professional and detailed installer. Assessed my connections first then installed my Kitchen Aid Dishwasher.

The installers were great. We had a problem with the electrical plug in the way & had to have it moved. They had no problems coming back to do the dishwasher install.

Completed quickly, correctly, and helpful tips were included.

Quick and efficient installation, hauled away old. Demonstrated features, & checked for leaks.