Customer Ratings & Reviews

Well trained, courteous technician did a very professional job of installation.

He got the dishwasher into a very tight space. And, he cleaned up after himself.

He was very good at his work and obviously new what he was doing. He was very pleasant and took time to show me the functions of the dishwasher.

Always have had a great installation experience with geek squad when it comes to appliances.

installed without issues and picked/cleaned up after - nice job

Overall process was good from sales people to installers.

The installation was very smooth and the installer was thorough, professional and friendly.

Installing my new Samsung dishwasher was quick and easy

The whole process from setting up the schedule, to be reminded of deliver, to install was superb. Very polite and knowledgeable guys and on-time.

The installer contracted by Best Buy was both very professional as well as accommodating to help with minor adjustments that needed to be made.

Delivery and installation was great. Very courteous and profession guys did a great job.

There was a special running that the dishwasher install was free. It was a third party install that was quick and easy. Very nice guy, no issues.

Timely, competent, and polite knowledgable installer

The installation crew did a good job installing the diahwasher.

The tech was friendly, polite, and knowledgeable. He did a great job installing the dishwasher especially since the available space was small.

Best Buy install is a joke. The installers Best Buy hired came out to install a new Samsung dishwasher (replacing current Samsung dishwasher) and said the waste hose was too short despite the existing dishwasher having the same length hose. They told me my current dishwasher hose was on the right side of the machine with the new dishwasher having the hose on the left. This was untrue and not sure how they would know this without first pulling out the current dishwasher. They told me contact Best Buy to purchase a hose extension and they left without looking any further at my current machine or even trying to see if the hose length would work. When I contacted Best Buy to purchase this extension (as the installers said I needed to do) they informed me that they don't sell these and that I'd need to purchase it from a home improvement store. I did this and called Best Buy to reinstall. They set me up and called me a few days prior to the new install date to confirm the date and time and sent an email confirmation as well. I then recieved a reminder call on my day of install however, no one came out. When I called Best Buy, the rep informed me there was no install scheduled (despite the calls and email to the contrary). I had to wait on the phone an hour and 20 min for the rep to get ahold of the install company to confirm they would not be out to install. I asked to speak to a supervisor and was told none was available. I called back on the main Best Buy number to speak to someone who could fix this and was immediately hung up on. Good job Best Buy. Looks like I'll be purchasing all my other appliances from someone else. You just lost a loyal customer for life.

The installation team from Beat Buy were efficient and very professional. They explained how to operate the unit before leaving

Was thorough and friendly and professional and did his best not to wake my two year old who was sleeping.

Never had any issues with installers but these guys were awesome. Explained everything prior, during, and after the process!

Efficient, friendly, and capable installers. Explained product well. Arrived at expected time.