Customer Ratings & Reviews

I would request Tony for future installation. he did his thing and very professional.

Had the dishwasher installed through Best Buy. They did a great job but were a half hour late. Other than that we are happy

Since this was a dishwasher it needed a specialist. They were on time, cleaned up quick and were at a discounted price!

Installers were professional and very courteous. They actually knew something about the product they installed.

After doing business with a great Virginia Best Buy for many years, we attempted to purchase several appliances for our new home in Wilmington, NC. The first delivery was scheduled for July 17. No attempt was made to contact us before the scheduled delivery and the delivery person/installer simply did not show up. Upon calling the store the following day, I was connected to Alexis, who claimed to be the appliance customer service manager. She told me the security guard at the entrance to our neighborhood refused admittance to the installer, which we learned was a lie. When I asked to have he appliance delivered she rudely informed me it was not possible and that the installer only delivered dish washers Tuesdays and Fridays and lived too far from the store to make a delivery that day. Alexis made absolutely no attempt to be of any help whatsoever so I instructed her to cancel all our orders which she did not do. We are still short a 200.00 charge. Later that day I checked the guards log at the security entrance where there was no entry for an attempted Best Buy delivery. Quite obviously, the installer decided he did not want to honor the delivery as it was late in the evening and Alexis did nothing to solve the problem. We have submitted a fraud complaint to our credit card company to resolve the issue of Best Buy not returning our entire deposit.

These Geek Squad guys were really good. Friendly, courteous, quick and cleaned up as they worked. Spotless when they left.

So far, so good. Best buy installs are so much better than home depot or lowes.

Better to have it installed than for me to install

Geek squad installation service did an excellent job. Fast and friendly with no issues

Best buy did a great job removing the old and installing the new dishwasher. Professional, clean and quick.

This installer team was very courteous, friendly and professional. Took care to protect our hardwood floors from damage.

Request Anthony from geek squad San Rafael location if you live in this area he was awesome and super thorough!

The installation process went without a hitch. The installers were helpful and awesome.

The guy who installed it was prompt courteous and friendly great job !!

Great installation and fair price. They were on time and neat and didn't damage anything, what more can you ask for?

No issues. Came on time and were professional.picked up old dishwasher. Good service.

Unbelievable that the installer was also the delivery person. It was probably the smoothest installion we ever experienced.

Excellent service - courteous, professional, quick

Follow up installation crew did it the right way! Thanks.

technicians were polite, efficient, knowledgable and friendly. what more could you ask for?