Customer Ratings & Reviews

I would recommend install all day long!!! Very good contractor and arrived on time and did clean work.

My kitchen had been remodeled and my floor was a little high. The installer knew just what to do to squeeze it in.

If you are a little unsure my response is just have Best Buy take care of it then it's under warranty! Thank you so much!

I felt this was very beneficial for the installation.

The installation was quick and sufficient. Furthermore Kitchenaid product came with the free service, cant ask for more.

Love the tech support pricing and installation was very easy. Great customer service.

My dishwasher installation was not the easiest. I ended up helping to complete the install. Had to show him what to do. He at least took initiative to learn. If I ever have to install a dishwasher again, I will save the charges and do it myself.

Excellent job, very professional and very efficient. We are very pleased.

Friendly, professional and knowledgeable. Even made helpful suggestions.

The installers who delivered, installed my new dishwasher, and removed my old one, were very professional and efficent.

My installers were a professional, skilled and competent team!

Delivery / technician was knowledgeable and got the job done quickly and correctly.

Slots are very narrow. Top section is much better than the bottom. I bought it sight unseen - I won’t do that again. I thought it would be sufficient because I generally like Samsung products. With all that said - installers were great!

Excellent,convenient and professional also on time.

Installer came on time and even called an hour prior. Explained everything about the dishwasher. Very happy.

Super quick and easy. Best installers one can ask for.

The installer did a fabulous job installing mmy new dishwasher. Efficient, seamless, polite service rep.

I had an issue where the install wasn't conducted at delivery and I had to call in to scheduly the install. I was told that I couldn't schedule online, and would receive a call from the local dispatch/vendor to schedule. No one reached out, but somehow it got scheduled for today with no discussion with my. My tenants are very upset that an installer showed up without notice. Furthermore, the Best Buy Total concierge is not able to put me in contact with anyone local to get the issue discussed or addressed, and told me the best they could do is offer me $35 as a concession. I've spent more than $35 in labor hours just speaking with the tenants to calm them down and sitting on the phone with best buy customer service. I would like to have someone explain to me why i was not contacted, why an install was scheduled without my involvement, and how this is going to be made right. I would hope the extensive purchasing I have done through BB would get me better concierge than an offhanded $35 concession

The service technician that installed our dishwasher did an excellent job, I would highly recommend him to everyone.

I had to pay an extra $55 to the installer. I was't happy.