Customer Ratings & Reviews

Install guys are top notch. Would definitely recommend Igor and Mel for any job. Professional install!

efficient and timely- no complaints, did a quick walk through at the end

Polite installers. Very punctual. No mess left behind.

Installation was perfect. Tech was professional, courteous, and conscientious.

Excellent quality installation they are a friendly cheerful technician

Very friendly and professional. Came did job and left. Answered questions.

Other than scheduling, the installed did a good job. Scheduling was a NIGHTMARE. Multiple full day appointments with no show/no call. The workmanship was fine if you don't mind taking all day (maybe days) off to wait for them.

The guy who installed my dishwasher actually knew what he was doing and fixed 2 leaks. It was perfect. Thank you

Jared did an outstanding job installing the dishwasher.

I appreciated the timely service and efficiency of the technicians.

Great install, on time. Communicated with us well! Very nice guy!

Install went okay, no disappointments or highlights of a typical install.

Install was good. They arrived on time wearing mask. Was happy with everything.

The dishwasher installers were on time, they cleaned up after they finished and were very personable.

Setting up the appointment went well and the receptionist was very nice. Day of appointment, the installer showed up on time. He walked into the kitchen and asked where the installation kit was and said that it was required that I purchase a Best Buy Install kit. When I asked what this was for, he said he needed a new water line before he could install any dishwasher and the install kit had the water line. At the original scheduling and in the three phone calls to confirm install, a Best Buy Install Kit had never been mentioned, hence I did not have this. At this point, the installer left and told me to reschedule. After he left, I went to move the new dishwasher out of the kitchen and saw that a new water line was in place on the back of the dishwasher. Had the installer even glanced in that direction, he would have seen that we had a brand new water line which came on the new dishwasher. No one ever called to reschedule the install from that point, and I ended up installing it myself. The installer missed out on the easiest $175 he was ever going to make, as we were replacing an old dishwasher with a new one of the same make, so every single connection was already in place and operational. Very disappointing that the installer did not even do the bare minimum to see if this could be installed.

Installation was good, but the time of installation was changed 3 times.

Excellent with great service. Sales rep was knowledgeable and friendly.

The fact is that I have purchased from Best Buy, even when its a bit more, just to use Geek Squad.

The tech was wonderful and took the time to perform the installation and make sure I was satisfied

great job - great communication - little slow on the date!